Cloud Licensing Solution Specialist

Job Description:

About DXC Bulgaria

We are DXC - a Fortune 500 global IT services leader. In Bulgaria, we are among the largest employers with over 4,000 employees working on the company's entire IT portfolio. We are flexible - we provide everything you need to comfortably work from home, but we also keep our offices open for collaboration, meetings, and building a strong team spirit. We tailor everyone’s development path to their individual interests through training and additional certifications.

Our experience and desire to grow, our mission, and our values ​​create an environment where ambitious people become successful at home. At home - in Bulgaria.

Daily challenges

• Microsoft Licensing Certified professional for below services:

• ‘Microsoft Online Services’,
• ‘Cloud Solution Provider Programme’ (CSP)
• ‘Microsoft Online Services and licensing’

• MS Audit Support specialist
• Lead Point of Contact (POC) for Microsoft’s Cloud Solution Program (CSP): Product use rights, queries, support, onboarding, renewals etc. Maximization of DXC discounts, incentives & funding to sell to the market for each DXC CSP opportunity.
• Lead POC for 10+ DXC Strategic Vendors: Support and Escalation Path for Global Vendor queries, building executive relationships, supporting HP/HPE/DXC and vendor events, communicating changes to vendor programs and managing changes internally.
• Divestiture Licensing Support: Supporting DXC Divestiture team with divestitures to ensure limited financial impact to DXC/customers.
• POC for DXC/MS Practice.  Actively attend weekly/ monthly calls.
• POC for DXC Alliance teams: Continue to build executive level relationships with the alliance teams/ Microsoft Practice and drive joint go to market strategic partnerships to maximize revenue growth.
• Microsoft Partner contact: Monitor MS Partner announcements / attend Partner calls and provide articles/ training in relation to changes to Microsoft Cloud Program. Identify and implement Process Improvements including engagement with Microsoft regarding program updates and new releases
• Support RFP’s. Provide specialist knowledge during any focus sales and marketing campaigns/events to advise on appropriate licensing models and solutions and assist with commercials
• Responsible for CSP program management across all our top CSP customer accounts, current account list includes 200+ CSP Accounts/ Direct Customers Globally. 
• Cloud Solutioner for Global Business
• Management of Vendor Contracts
• Management of divestitures and impact to existing Vendor Contracts
• Cloud Solution Lead – supporting customers and DXC Accounts with Licensing guidance and suggest best fit for their needs/ suggestion for cost savings/ onboarding/ ongoing support/ Renewals etc
• Support and Escalation Path for Global Vendor queries
• Supporting Microsoft Practice with divestitures to ensure limited/ no financial impact to DXC/ DXC customers.
• Managing Projects related to vendor changes to ensure minimal impact to DXC Accounts/ DXC customers.
• Provide articles in relation to changes to Microsoft Cloud Program to ensure DXC and End Customer are aware of changes
• Support DXC Supply Chain with Vendor Queries which may include building our process for DXC to manage Vendor Business when there are program changes
• Continue to build executive level relationships with the alliance teams/ Microsoft Practice and drive joint go to market strategic partnerships to maximize revenue growth.
• Responsible for ensuring clients adhere to the terms of their agreement through general licensing support as well as in depth compliance reviews

eXperience and skills required

• Microsoft Licensing Certified Professional is must
• 10 + years’ experience as Software Global Vendor Manager
• 10+ years Licensing Customer Support for large Enterprise clients globally
• 10+ years’ experience in Software Licensing Industry
• 10+ Years Project Management related to Software vendor changes/ Software vendor audits to ensure minimal impact to DXC Account Executives/ DXC customers
• Experience & understanding of Microsoft licensing is must
• Extensive familiarity working with the Microsoft Partner Network environment
• Licensing skills on Non-Microsoft business: VMware, Redhat, Oracle, SAP, Citrix
• Ability to build & manage a variety of financial opportunity pipelines essential
• Experience in resolving high value customer disputes & high stakes negotiations with vendors
• Experienced in Software Vendor Management (includes contract negotiations, operations management, service delivery management, project management, customer service and business development)
• Experience of third party software resale business, including dealing with end-customers directly regarding Microsoft licensing requirements

• Extensive knowledge of Microsoft Cloud Licensing Agreements required
• Skilled in Business Alliances, Business Development, and Partner Management.
• Strong communication (verbal and written), organization, and time management skills required
• Solid problem solving and consultative skills a must
• Able to build relationships and quickly develop trust with clients, as well as internal personnel, needed
• Knowledge of the sales process combined with the ability to establish and maintain rapport with both internal and external customers is needed
• Fluency in English language (spoken and written).

Company benefits

• Competitive remuneration package
• Additional Medical & Life insurance
• 4 days additional paid leave (total: 24 days)
• Food vouchers
• Training, continuous learning, and career development in the largest IT company on the market
• Unlimited access to courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)
• Access to a foreign language learning platform
• Stable employment in an international company 
• Advancement opportunities within the organization (a variety of interesting projects with an array of technologies and tools) 
• Flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)
• Workplace equipment to organize your home office (e.g., chair, desk, additional monitor, headset etc.)
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday) 
• Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation 
• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
• Opportunity to join our numerous charity and ecology-related events organized by our Employee Ambassadors team 

We Deliver eXcellence for our Customers and colleagues every day. Our values form the foundation of everything we do and every decision we make.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.