Manager, Partner Services

The role:

As the Manager of Partner Services for our Professional Salon Division, you will oversee a team of Partner Advisors, each supporting a specific territory as part of a larger geographic region. The responsibilities of this position include leading the team to increase revenue for the brands they support within the assigned geography through the successful implementation of marketing strategies, team development, and creative thinking.

You will implement new technologies and develop pathways to help Salon Customers through a virtual environment. The Manager of Partner Services is directly responsible for achieving all Goals and reports to the Senior Sales Manager of the Partner Services Team.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a reasonable salary range of $85,000 - $105,000.

What you will do:

• Develop sales strategies to empower Partner Advisors with the tools required to increase revenue within their assigned areas. Lead by example through direct Customer communication and engagement. 40% of time
• Implement metrics that ensure Goal completion. Set expectations on the use of all systems including Salesforce, Salon Shop, Customer Support, Outlook Calendar Planning, Order Processing, Outbound vs. Inbound activity ratios.
• Support sell-in and sell-through strategies of Kao Marketing Programs.
• Create an environment that welcomes new concepts to increase sales and support customers virtually.
• Create powerful, trusting relationships with Direct Reports, Colleagues, and Customers.
• Schedule regular one on one and team calls and quarterly in person strategy meetings to encourage relationship building and collaboration. 10 % of time

What you will need:

• Bachelor’s degree
• SAP and Salesforce experience preferred but not required
• Minimum five years of relevant sales experience
• Minimum three years of relevant leadership experience

How we work: Having been selected among the World´s Most Ethical Companies for 18 consecutive years, we are a company with a purpose and corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer: A friendly and flexible work environment with great benefits packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

EOE, including disability/vets

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