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Account Supervisor

Remote:

Full Remote

Salary:

85 - 115K yearly

Work from:

Illinois (USA), United States

Offer summary

Qualifications:

Experience in product communications., Strong background in account management., Familiarity with monitoring tools and VEEVA., Excellent organizational and communication skills..

Key responsabilities:

Manage client accounts and satisfaction.
Develop strategic communication plans for campaigns.
Monitor campaign performance and provide insights.
Maintain strong relationships with clients.

Spectrum Science - a GHMC Company Marketing & Advertising SME https://www.spectrumscience.com/

201 - 500 Employees

See all jobs

Job description

Description

Connecting humankind to its best healthlife is not just our mission at Spectrum; it’s what drives us to “Be Thinkful.” A term we use to encourage innovation, spark creative solutions to our client’s greatest challenges and your invitation to passionately share your unique perspective and ideas. As the only full-service, fully-integrated, science-focused firm that unites global marketing, communications, and media under a single P&L, we specialize in going beyond the science quo to deliver best-in-class work for our clients.

We are looking for a motivated and detail-oriented Account Supervisor to join our Client Services team. The ideal candidate will have experience in product communications and account management, with a strong ability to collaborate with team members and drive projects to completion.

Job Responsibilities

Support the team in managing client accounts and ensuring client satisfaction.
Assist in the development and execution of strategic communication plans for product launches and campaigns.
Monitor campaign performance and provide insights for optimization.
Keeps a pulse on industry, client, therapeutic area and competitor news to allow us to be strategic thought partners to senior leaders on the team and our clients.
Utilize VEEVA for managing client data and project workflows.
Take ownership of smaller projects and ensure their timely and successful delivery.
Build and maintain strong relationships with clients, understanding their needs and providing support.
Collaborate with internal teams to ensure seamless execution of client projects.
Mentor and coach junior team members, providing guidance and support to foster their career development and growth within Spectrum.

Desired Skills and Qualifications

Experience in product communications and account management.
Prior experience with large scale campaigns.
Familiarity with monitoring tools and VEEVA.
Strong organizational skills and attention to detail.
Ability to manage multiple tasks and projects simultaneously.
Excellent communication and interpersonal skills.
Ability to work both independently and as part of a team

The anticipated salary range for this position will be $85,000-$115,000. Salary is based on job-related factors such as: years of relevant experience, qualifications and/or certifications.

Spectrum reserves the right to modify this pay range at any given time.

We want to ensure our employees are living their best (health and professional) life and offer a variety of benefits and perks which support our flexible work environment.

All positions are remote friendly. At Spectrum, you choose where you work. We are a hybrid work environment with options to work in one of our three offices (D.C., New York, and Chicago or remotely from anywhere in the United States, or a combination.
If you choose to go into an office, take advantage of the pre-tax transportation benefits.
If you choose to work from home, use the office equipment stipend.
No matter where you work, you’ll benefit from the monthly cell phone reimbursement.
Flexible time off. Take the time you need in addition to company holidays, voting time, jury duty and bereavement. We also offer a Sabbatical Program after 7 years of service.
13 weeks paid Parental Leave, inclusive of adoption and foster care placement.
Continuous learning and development through Greatest Potential Self (proprietary talent program), Gallup CliftonStrengths Coaching, Rembrandt Development, and tuition reimbursement programs.
Bring your friends to work at Spectrum and earn a generous referral bonus.
Medical concierge service to assist with scheduling appointments, finding care, estimating and resolving claim issues, etc.
Thorough onboarding including accessible conversations with leadership.
401k with company match and 1:1 Financial Coaching and Education.
Wellness benefits including medical, dental, vision, as well as science-backed meditation and mindfulness tools through Headspace & Ginger.

Spectrum is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Spectrum is committed to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation to participate in the job application or interview process, contact [email protected]