Senior IS Project Manager

The Senior Project Manager is accountable for managing one or more moderate to large, diverse, and complex projects in the areas of information technology, clinical informatics, physician practice implementations, quality improvement, and strategic goals. This position works directly with ministry, hospital, and clinic staff, as well as project leadership and/or Executive Sponsors. The Senior Project Manager also supports IS intake and governance teams, as well as IS groups required to deploy IS services.

Key Responsibilities:

• Project Coordination: Support the Clinical Technology Services (CTS) workstream(s) for IS Mergers and Acquisitions projects. This includes coordinating with local/onsite desktop or clinical engineering resources and supporting project/program leads, such as the Facilities and Construction Portfolio Manager.
• Vendor & Resource Management: Engage remote desktop support or third-party vendors when needed and manage relationships across IS teams.
• Reporting & Communication: Provide regular project status reports and data maintenance in the Service Line reporting tool. Communicate progress and issues to CTS leadership, ensuring quick resolution of escalated issues.
• Team Engagement & Leadership Support: Build and maintain collaborative relationships with facility leadership and IS team members. Serve as the primary point of contact between leadership and resource managers, providing minimal supervision.
• Strategic Planning & Execution: Proactively inform and influence decisions, ensuring a balance between business needs, project partner strategies, financial requirements, and project objectives.
• Scope, Risk & Issue Management: Define and manage the scope of projects, and ensure that risk and issues are addressed. Document, communicate, and facilitate resolution or mitigation plans as needed.
• Communication & Documentation: Develop and execute a comprehensive communication plan, including regular project status reports. Maintain all project artifacts, including root cause analyses and process improvement plans.
• Presentations & Stakeholder Updates: Prepare and deliver presentations to senior leadership and stakeholders, ensuring alignment with organizational goals and objectives.

Collaboration & Oversight:

• Multi-functional Team Management: Coordinate activities across multi-functional teams, managing project estimates, task dependencies, and schedules. Ensure that projects stay on track in terms of timelines and budget.
• Change Management: Facilitate change management processes and resolve complex issues that span project teams and departments. Accomplish this through detailed planning, organizing, and directing program activities.
• Policy and Procedure Development: Identify, deliver, and document workflows that contribute to updates in organizational policy and procedure throughout each project.

The Senior Project Manager is responsible for ensuring that projects are planned and executed in alignment with the Providence St. Joseph Health mission, fostering integration and collaboration across the health system to meet the organization's objectives.

EXEMPT