Position Overview:
We are seeking an experienced Business Analyst to join us here at ShyftLabs. The ideal candidate for this role is someone who can effectively bridge the gap between business needs and technical execution, as this role requires deep technical knowledge to work effectively with developers, data engineers, and product managers. You will analyze business processes, gather requirements, and ensure seamless implementation of technical solutions.
ShyftLabs is a growing data product company that was founded in early 2020, and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.
Job Responsibilities:
Collaborate with various stakeholders to gather and document business and technical requirements.
Analyze complex workflows, systems, and data structures to propose optimal solutions.
Translate business needs into technical specifications, including API documentation, database schemas, and system integration requirements.
Work closely with engineering teams to design scalable and efficient system architectures.
Analyze and map data flows between various systems, ensuring data integrity and consistency.
Create data models, ER diagrams, and API specifications for system integrations.
Maintain a well-defined backlog of technical and business requirements.
Write detailed user stories, acceptance criteria, and functional specifications.
Participate in sprint planning, backlog grooming, and user acceptance testing (UAT).
Validate that the developed solutions align with business and technical requirements.
Act as the liaison between business, product, and engineering teams.
Provide clear documentation and technical artifacts for developers and QA teams.
Facilitate workshops, technical discussions, and process improvement initiatives.
Define KPIs and success metrics to track project performance and business impact.
Identify areas for automation, efficiency, and cost reduction.
Continually recommend system improvements based on analytics, user feedback, and market research.
Basic Qualifications:
4+ years of experience as a Business Analyst, Technical Analyst, or Systems Analyst in a tech-driven company.
Strong technical knowledge of APIs, databases, system integrations, and cloud platforms.
Experience with SQL, data modeling, and business intelligence tools (e.g., Snowflake, BigQuery, Power BI).
Deep understanding of software development methodologies (Agile, Scrum, Kanban).
Ability to create detailed technical documentation, process flows, and data mapping artifacts.
Hands-on experience with tools like JIRA, Confluence, Postman, and Figma.
Excellent analytical, problem-solving, and communication skills.
Familiarity with programming or scripting languages (Python, JavaScript, etc.).
Knowledge of cloud platforms (AWS, GCP, Azure).
Familiarity with AI/ML, DevOps, or cybersecurity best practices.
We are proud to offer a competitive salary alongside a strong healthcare insurance and benefits package. The role is able to be fully remote anywhere within the United States, with a preference to those located in or near Austin, Texas. We pride ourselves on the growth of our employees, offering extensive learning and development resources.
ShyftLabs is an equal-opportunity employer committed to creating a safe, diverse and inclusive environment. We encourage qualified applicants of all backgrounds including ethnicity, religion, disability status, gender identity, sexual orientation, family status, age, nationality, and education levels to apply. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.
