Web Deployment Analyst - Work from Home

Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for headquartered in Dallas, Texas. We partner with colleges, high schools, and service organizations to engage their alumni and members. We receive calls from alumni/members to capture their personal stories for the Oral History Projects, collect data to update directories and sell published books along with alumni merchandise. Our purpose is to capture, curate, and preserve the world's stories. Join us and work with people who like to have fun and celebrate our unique culture! 

Web Deployment Analyst Description:

We're looking for a dynamic individual to drive the implementation, quality, and ongoing maintenance of our innovative agent, client, and partner-facing websites for our directory and fundraising businesses! You'll be at the heart of coordinating information flow between internal and external teams, ensuring our sites are deployed on time and deliver exceptional results across a variety of projects and verticals. If you're passionate about web development and enjoy working in a fast-paced environment, this is the role for you!

Web Deployment Analyst Responsibilities:

• Build phoning scripts for Agents and build out the Partner and Client Offer sites for each campaign
• Set up fields across the various sites to match our Partner’s individual specifications for data collection
• Configure product offerings, including pricing, navigation, and points for sales commission
• Customize scripts and sites with verbiage that builds value and clearly describes our products 
• Create custom scripting for Specialty Pub campaigns and Partners
• Oversee the deployment process of new functionality 
• Ensure new functionality, applications, and changes are deployed properly and meet Partner expectations by testing thoroughly prior to the start of phoning 
• Basic understanding of HTML, SQL, and simple coding 
• Have a “big-picture” understanding of our business, products, contact center and telephone sales
• Manage case milestones and adhere to project timelines
• Manage the escalation of reported software issues; resolve, respond to and track reported production issues/errors 
• Develop team and end-user documentation for training, education, processes, and new or modified functionality 
• Collaborate and communicate effectively with IT and end-users to understand, resolve, and properly document data and user-interface issues
• Communicate changes to campaign scripts and sites to Inside Sales and/or other pertinent individuals and departments
• Display flexibility in availability; be available to make after-production changes to sites, as needed, outside of standard contact center phoning hours

  Requirements:

• Bachelor’s degree in Business, Computer Science, or Information Systems (preferred, but not required)
• Strong communication skills, ability to meet deadlines, and proficiency with Microsoft Excel
• Proficiency in:  Search engine optimization, tag management, Google Analytics or Adobe Analytics, structured Query Language (T-SQL preferred), standards-compliant HTML 5, cascading style sheets, website standards-based design and support, web content preparation (especially graphics, text) 
• Some experience with client-side scripting (JavaScript and jQuery preferred)
• Experience or familiarity with sales or working in a sales environment
• This is a remote position; however, candidates must reside in one of the following states: AL, AR, FL, GA, KS, MI, MO, MS, NC, OK, SC, TN, TX, or VA
• This is a salaried, exempt position

Web Deployment Analyst Benefits:

• Medical Insurance
• Health Spending Account (HSA)
• Dental Insurance
• Vision Insurance
• Wellness Program
• 401K with company match
• Paid holidays
• Paid vacation
• Paid sick leave
• Bereavement 
• Educational Tuition Reimbursement
• Life Insurance

Additional Company Awards

Texas

Great Place to Work: (2 consecutive years)

Best Companies to Work for in Texas (6 consecutive years)

Top 100 Places to Work: Dallas Morning News (7 consecutive years)

Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years)

Top 100 Places to Work: San Antonio Express-News (2 consecutive years)

San Antonio Business Journal: Best Places to Work (3 consecutive years)

Virginia

Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years)

Virginia Business: Best Places to Work (3 consecutive years)

Arkansas

Arkansas Business: Best Places to Work (2 consecutive years)

National

Intl. Customer Management Institute (ICMI) - 2021

Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards

Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com

Learn more about PCI http://notthebigcompany.com/

PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check.

#ZR

***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***