Sr. Director - Scores B2B Product Management

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“The FICO® Score is the leading credit risk tool supporting lenders and stakeholders across the U.S. and Canadian financial services landscape. Alongside companion offerings like the FICO® Resilience Index, these syndicated solutions leverage advanced predictive analytics powered by consumer credit data. As the Sr. Director of Product Management for the U.S. and Canadian markets, you will drive strategic planning, oversee product development, and ensure the successful launch and adoption of B2B scoring products. Your work will align market needs with company objectives, making a measurable impact as one of the most critical roles within our organization.”– Vice President, Scores B2B Product Management

What You’ll Contribute

• Provide leadership and product expertise throughout the lifecycle of the FICO Score product suite, driving client adoption and market success.

• Collaborate with stakeholders including clients, partners, regulators, and industry analysts to gather insights, prioritize opportunities, and launch innovative solutions.

• Operationalize product strategy and align with company goals, market trends, and customer needs in partnership with Product Strategy, Product Marketing and P&L leaders.

• Lead and inspire a team of analytic and technical product managers, ensuring KPI achievement and fostering cross-department collaboration.

• Monitor industry trends, review competitive analysis, and adapt products to meet evolving customer needs.

• Create and maintain a product roadmap for the portfolio that balances strategic initiatives with customer demands.

• Oversee product planning by prioritizing features, defining requirements, and creating comprehensive roadmaps for the product lifecycle.

• Partner with marketing, development, and sales teams to execute go-to-market strategies, including positioning, messaging, and pricing.

• Build and maintain strong client and partner relationships, leveraging case studies and forums like FICO World for engagement.

• Drive thought leadership through blogs, podcasts, and participation in industry events and conferences.

• Engage directly with clients to address adoption challenges, refining tools and tactics to ensure success.

What We’re Seeking

• Extensive expertise in financial services and credit risk management, with deep knowledge of FICO® Scores and their role in the U.S. lending and investment ecosystem.

• 10+ years of product management experience, including leadership roles and a proven record of successfully launching and managing products. Experience with launching analytic products a plus.

• Strong understanding of product management principles, Agile methodologies, and the unique challenges of managing B2B products, including stakeholder management, enterprise customer needs, and managing backlogs.

• Skilled in building and leading high-performing product teams, supported by measurable business outcomes.

• Strategic thinker with a solid grasp of business dynamics, aligning product initiatives with broader business objectives.

• Exceptional client-facing abilities with a history of fostering client success and developing referenceable client relationships.

• Strong verbal, written, and presentation skills at the leadership level.

• Analytical mindset with the ability to synthesize complex data and insights effectively.

• Experience collaborating across diverse internal and external functional teams.

• Proficiency in product management tools and methodologies, including waterfall and agile practices, lifecycle management, market research, and data analysis.

• Familiarity with tools like Jira, Asana, or other product management software

• Bachelor’s or master’s degree in business, marketing, computer science, or a related field.

• Flexibility to work outside standard hours and travel domestically for conferences, leadership meetings, and client/partner engagements.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

• The targeted base pay range for this role is: $175,000 to $275,000 with this range reflecting differences in candidate knowledge, skills and experience.
   

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy