Senior Manager, Learning & Development

We are seeking a dynamic and creative Senior Manager of Learning and Development to lead our corporate learning and development. This role will be instrumental in driving employee growth, engagement, and performance through the design, development, and implementation of impactful L&D programs. In this role you will lead a small team of L&D professionals to design, develop, deploy and measure learning and development solutions for a global employee audience. These learning and development solutions include scalable training modalities, as well as broader experiential and career development initiatives. The successful candidate will connect business and learning strategy and be proficient in building and implementing a broad spectrum of employee and leader development initiatives.  

Key Responsibilities 

• Manage end-to-end L&D strategy program development and implementation.  
• Conduct needs assessments/gap analyses, create robust and engaging L&D solutions, and evaluate effectiveness of L&D initiatives to ensure that content is relevant, effective and scalable.
• Proactively identify areas of opportunity and/or improvement based on data, and use these insights to enhance processes, tools and methods that drive learning outcomes and/or increase user engagement/adoption.
• Provide direction and coaching to learning designers to shape to develop L&D solutions that meet business needs.
• Collaborate cross-functionally to align on corporate versus functional development needs 

Required Qualifications  

• Bachelor’s degree in Education, Instructional Design, Instructional or Educational Technology, Learning Design, Organizational Development or related disciplines \
• 10+ years of L&D and instructional design experience
• 5+ years L&D team management experience
• 5+ years of working cross-functionally with tech and non-tech teams
• Proven track record in designing, developing, and delivering effective L&D programs, including leadership development initiatives.
• Strong understanding of adult learning principles and instructional design methodologies.
• Proficiency in learning management systems, authoring/media tools (e.g., HTML, Photoshop, Rise360, Adobe) and digital adoption platforms
• Proficiency in audio/video editing software, e.g., Camtasia, Vyond

Preferred Qualifications 

• Master’s degree Education, Instructional Design, Instructional or Educational Technology, Learning Design, Organizational Development or related disciplines 

About Convera:

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary 
• Opportunity to earn an annual bonus
• Great career growth and development opportunities in a global organization
• A flexible approach to work (This role is 100% remote!)
• Generous insurance (health, disability, life) and retirement programs
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption, bereavement, military)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.