Cloud Systems Administrator

Description

About Our Team

Our core values of People Matter, Integrity, and a Commitment to Excellence drive all that we do. By joining us, you’ll become a part of a fun and diverse team of talented and creative consultants who share the goal of using the latest technology to solve business challenges. We provide our clients with a dynamic mix of services and deliver focused solutions like no one else.

We're seeking talented and bright team players who are passionate about technology and want to work in a fast-paced, dynamic, and ego-free culture while applying a creative approach to problem-solving. Team members who like to grow their skill sets while solving challenging, real world business problems thrive.

About Our Role 

We're seeking an experienced Cloud System Administrator to join our rapidly growing team. In this role, you'll apply your expertise to install, configure, and maintain mid-range Windows and Azure operating systems while working on high-scale, secure Azure environments. In this role our new admin will have numerous opportunities to learn and grow while contributing to FedRAMP and HIPAA-compliant projects and will play a key role in modernizing systems using Azure API Management, Functions, Kubernetes, and AI services. In this position the new Admin will be supporting our nation’s veterans through our work with the Department of Veterans Affairs, tackling moderately complex challenges that drive real impact. We’re looking for someone who can work independently, propose innovative solutions, and mentor junior staff in a collaborative and supportive team environment. 

Responsibilities 

As part of an Agile team, our Cloud System Administrator will: 

• Follow checklists and SOPs for core tasks.  
• Allocate disk volumes, run PowerShell scripts, edit Windows registry and manage AD group members and AD groups.  
• Install, uninstall, and update software and security certificates on machines, and in Kubernetes application configuration.  
• Manage RBAC for storage, machines, robots, users, and applications.  
• Decommission old profiles, automations, platforms, and users.  
• Manage requests for database access.  
• Edit local GPO.  
• Script and schedule tasks on Windows and in Azure.  
• Create fileshares and adjust access to fileshares.  
• Troubleshoot Office and target system API access for human and Non Person Entity (NPE) users.  
• Request NPE and service accounts for services and applications and protect access to admin functions, reserving them for EP users.  
• Implement Microsoft authentication methods for managed applications.  
• Help clients overcome tough challenges through monitoring and performance management. 
• Participate in a shared, rotating 24/7 on-call schedule to ensure the stability, security, and performance of mission-critical systems. 

Minimum Qualifications:  

• Bachelor’s Degree in Computer Science or a related technical field. 
• Minimum of five (5) years of practical, on the job experience with Windows system administration, including CPUs/memory/disk management, and optimizing Windows 10/11 and Windows VMs 
• Minimum of three (3) years of practical, on the job experience with Azure Windows services including Windows Virtual Machines (Windows Server or Windows 10/11 in the cloud), Azure Virtual Desktop (AVD) (Windows desktops for remote workers)m Windows Containers on Azure Kubernetes Service (AKS), and Azure App Service (Windows-based Web Apps) 
• Knowledge of Windows Event Viewer 
• Knowledge of analysis and reporting, including generating reports in Excel 
• Knowledge of support and monitoring, including opening, managing, and prioritizing ow (ServiceNow), or other 3rd-party vendor tickets  
• Knowledge of support and monitoring UiPath, Dynatrace, and/or CyberArk 
• Exposure to PowerShell scripting and comfortable learning new command line tools 
• Ability to work on-call after-hours rotating schedule 
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements 
• Careful, reliable, and detail-oriented when performing high impact administration tasks 

Preferred Qualifications:  

• Experience documenting processes, procedures and SOPs 
• Experience with Linux 
• Experience with UiPath package deployment, installing UiPath browser extensions, supporting attended RPA (Robotic Process Automation) users and installing UiPath robots 
• Experience with the support and monitoring VAEC (VA Enterprise Cloud), UiPath, Dynatrace, and/or CyberArk 
• Experience with Windows or cross-platform tools such as Kubernetes, Exchange or Graph API, ArgoCD, or Azure Monitor 
• Knowledge of CyberArk, GitHub, Dynatrace, ScienceLogic, BigFix, splunk, Power BI, Venafi, VA's TRM, Visio diagramming, Confluence, Gliffy, Jira, ServiceNow, AD OUs, and/or DNS 
• Knowledge of cypher suites and FIPS-approved encryption algorithms 
• Knowledge of Azure architecture such as Azure services and portal, Azure Government Cloud, multiuser Windows 10/11 machines and high density machines, automation of administrative processes, Infrastructure as a Service, proficient ability with PowerShell scripting, SQL Administrator, SQL reporting, APIs, authorization methods for applications and APIs, migrating SQL schemas and data between environments 
• Microsoft certifications, Azure certifications, devops tool certifications, and/or UiPath certifications 

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