Sales Support Specialist

About the business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About our team: You will be working within the sales support and administration function as a generalist using best practices and knowledge of internal or external business issues to improve products or services.

About the role: You will support sales representatives and channel partners in administrative areas such as order processing, customer quotes, sales information management, product training and financing. 

Responsibilities:

• Understanding and communicating the Variable Compensation Process

• Being the direct Contact for All Sales Reps for All VC questions sent to business Intel Team 

• Owning the Intl Account Assignment Change Process 

• Documenting changes to VC Process throughout the year and communication of that process to Sales team

• Working with the ISEP team to create visual aids for documentation

• Owning the GPR Process & Communications of GPR decisions to Directors 

• Owning the annual territory planning once they understand the Account Assignment Process, and how to navigate the account assignment changes

• Being the initial VC Query Form Intake responder 

Requirements: 

• Demonstrate a proficient level of Excel including formulas and exporting reports

• Have ideally worked in a sales support function previously 

• Have ability to communicate clear functional specifications and process to Sales Team and Sales Leadership

• Be able to work cohesively as part of a team, accomplishing mutual team goals

• Demonstrate organizational, interpersonal, and time management skills

• Be able to use Microsoft 365 Suite and Power Automate

Learn more about the LexisNexis Risk team and how we work here

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RELX is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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