General Manager - Commercial (Merchandising & Buying)

Let’s create a more sociable future together

Let’s go to the pub!” Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every community, the pub is where stories are made and retold. A place to escape, and feel at home. With passion on tap, our team adds to every pub’s story. A great local is made up of great people. And together, both sides of the bar create something special.

• Shape and lead the commercial strategy for hotels, driving supplier partnerships and category management.
• Set the vision for procurement & innovation, ensuring data-driven decisions enhance gaming, food, and beverage performance.
• Influence cross-functional teams to optimise pricing, loyalty, and operational excellence.

As General Manager - Commercial (Merchandising & Buying), you will play a key leadership role in shaping the future of Food and Gaming procurement and end to end leadership in Beverages and ticketed Entertainments across our venues. Leading a high-performing team, you will develop and execute strategic initiatives that align with guest needs, drive commercial growth, and foster strong stakeholder relationships.

This is a permanent opportunity, with a flexible location across the east coast. 

Here is a taster of what you can expect in this role:

• Lead, develop, and inspire a high-performing team across Food, Beverage, Gaming, and Entertainment, fostering a culture of excellence and innovation.
• Contribute to the Hotels Vision and Strategy as a key member of the Hotels Senior Leadership Team, driving alignment and strategic execution across commercial priorities.
• Develop and implement driver strategies in collaboration with Operations, Marketing  and internal stakeholders, ensuring clear accountabilities and alignment with business objectives.
• Oversee the management of major contracts, supplier partnerships, tender processes, and market engagement to drive long-term strategic and commercial success.
• Drive the integration of category insights and data to optimise range, pricing, space, and promotional strategies, ensuring a customer-centric approach to decision-making.
• Champion category thought leadership, working with internal and external stakeholders to shape robust plans that enhance guest experiences and drive profitability.
• Lead the category review process to ensure end-to-end fulfilment of optimal product range, including new product development (NPD) and innovation.
• Foster collaboration with Marketing, Customer Insights, and the Endeavour Merch Support team to enhance category management capabilities, leveraging data-driven insights to maximise sales and growth.

Now let’s talk about you: 

We’re looking for a strategic and commercially astute leader with a passion for driving business success. You will bring:

• Proven leadership experience, with the ability to inspire and develop high-performing teams.
• Strong commercial acumen and a track record of driving revenue and profitability in a dynamic environment.
• Experience in buying within Hospitality, Retail Liquor, Gaming or adjacent industries.
• A data-driven and customer-first mindset, with the ability to translate insights into strategic actions that align with evolving consumer preferences.
• Strong collaboration skills, with experience working across multiple stakeholders in complex, matrixed organisations to drive alignment and execution.
• Proven leadership in managing supplier partnerships, contract negotiations, and business improvement initiatives to enhance commercial success.
• Ability to navigate ambiguity, remaining adaptable and composed in fast-changing environments while driving strategic outcomes.

The benefits are good too! 

• An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing.
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.
• Find out more about our range of benefits and discounts here.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.  

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup