Product Designer, Web Growth

About the Product Designer, Web Growth at Headspace:

Headspace is looking for a creative and thoughtful Product Designer to craft user-friendly web experiences that educate and attract prospective members seeking support for their mental health and wellbeing. You’ll be part of a collaborative team of designers and researchers, working closely with engineers, product managers, marketers, designers, copywriters, content creators, and clinical experts to bring ideas to life.

We’re looking for someone passionate about making a positive impact—on both individuals and the world. If you’re into solving meaningful challenges, love growth design, and enjoy creating web experiences that delight and captivate users, this could be the perfect fit.

What you will do:

• Build and maintain our web component library to help increase our speed of design & experimentation and create cohesion with our in app experience.
• Collaborate with designers, copywriters, marketers, engineers, and product managers to design and test web experiences (including SEO, checkout flows, landing pages, and other web-based onramps to our service) that support our prospective members' mental wellbeing.
• Take part in every design stage, from research and ideation to creating world-class, impactful experiences.
• Quickly develop and refine concepts, balancing big ideas with detailed execution, iteration, and experimentation.
• Lead user testing on your work and gather insights to shape and improve our web experiences.
• See your work come to life in an app downloaded by over 100 million people, bringing delight and support to members around the globe.

What you will bring:

Required Skills:

• 2+ years of experience designing thoughtful, human-centered web experiences—from concept to launch—at design consultancies, through freelance work, or in house.
• Strong understanding of responsive web design, breakpoints, hierarchy, information architecture, and design for accessibility.
• A track record of success in designing conversion improvements in web checkout flows & experiences specifically that balance business with human needs.
• Confident working in Figma to bring designs to life, from concepts to UI specs, specifically with web components and libraries.
• Experienced adding to and working with a design system to maintain quality and consistency.
• A knack for turning research and experimentation data (quant and qual) into clear design direction.
• Detail-oriented with a strong visual style and design perspective.
• Demonstrated ability to partner closely with brand and marketing in your design approach while also creatively developing and advocating for your own perspective and user needs.

Preferred Skills:

• Experience working in ecommerce, growth design/monetization, healthcare, or mental health & wellness.
• Familiarity with SEO (Search Engine Optimization) and CRO (Conversion Rate Optimization) strategies and best practices. 
• Excellent relationship-building skills to connect ideas across teams and bring others along on the journey.
• Excited to learn, iterate, and improve through user testing and experimentation.
• Inspired by the possibilities of digital health and wellbeing.
• Basic front-end skills (HTML, CSS, and light JavaScript) to support collaboration with developers.
• Experience with Contentful CMS / web components.

Pay & Benefits:

The base salary range for this role is determined by a number of factors, including but not limited to skills and scope required, relevant licensure and certifications, and unique relevant experience and job-related skills. The base salary range for this role is $96,411-$133,903.

At Headspace, cash salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and much more. Paid performance incentives are also included for those in eligible roles. Additional details about our Total Rewards package will be provided during the recruitment process.

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent Acquisition team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

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