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Medical Intake Specialist - Health Insurance Claims

Remote: 
Full Remote
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Minimum 2 years experience in healthcare or insurance, High School Diploma or equivalent, Knowledge of medical terminology, Customer service experience required.

Key responsabilities:

  • Handle inbound and outbound calls
  • Assist with claims management

ICONMA logo
ICONMA Human Resources, Staffing & Recruiting Large https://www.iconma.com/
1001 - 5000 Employees
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Job description

Our Client, a Health Insurance company, is looking for a Medical Intake Specialist for a remote opportunity in Michigan.  Candidates must be within driving distance to Detroit or Southfield in case an office visit is required.

In this role you will be handling inbound/outbound calls within a claims/insurance call center.

 
Requirements
  • Minimum of 2 years of experience in a healthcare, insurance, or related field
  • High School Diploma or equivalent
  • Medical terminology knowledge or a medical background is required
  • Strong understanding of health insurance processes, including claims management, benefits coordination, and prior authorization procedures
  • Customer service experience is required
  • Strong phone skills with experience handling inbound and outbound calls
  • Experience with healthcare management software and databases
  • Excellent verbal and written communication skills
  • Ability to explain complex information in a clear and concise manner
 
Why Should You Apply?  
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
 
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Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Non-Verbal Communication
  • Telephone Skills

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