ABOUT APPLY DIGITAL
Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and beyond, we enable our clients to modernize their organizations and deliver meaningful impact to the business and to their customers. Whether they are beginning, accelerating or optimizing, we help enterprise businesses implement composable tech as part of their digital transformation journey. We leverage our rich experience in building smart products and using AI tools to drive value.
Our 650+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Atlassian, Sony, American Express, and Harvard Business School.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to nine cities across North America, South America, the UK, Europe.
At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.
Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.
Visit our Careers page to learn how we can unlock your potential.
LOCATION: Apply Digital is hybrid/remote friendly. The preferred candidate should be based in the Greater Toronto Area of Canada, working in hours that align to ET.
THE ROLE:
We are looking for a seasoned Change Management Lead to excel on our growing strategy team! In this role, you will spearhead the creation and implementation of organizational change management plans while offering strategic guidance and mentorship to both internal teams and client stakeholders. Your leadership will drive end-to-end change initiatives that ensure the successful deployment of large-scale Information Technology products and services.
As a Change Management Lead, you will take a hands-on role in designing impactful strategies, fostering stakeholder alignment, and ensuring seamless adoption of new systems and processes within complex projects. This position demands a forward-thinking, solutions-oriented leader who can effectively collaborate with diverse stakeholders, engage with senior leadership, and inspire teams to consistently deliver exceptional outcomes.
Lead the development and implementation of comprehensive organizational change management strategies tailored to client needs, taking ownership of change initiatives.Act as a strategic advisor to client leadership, providing guidance on change management challenges and solutions at an executive level.Collaborate with senior stakeholders to create and communicate change management roadmaps, including transition plans for digital and IT solutions.Oversee the execution of change management plans, ensuring alignment with organizational objectives and timely delivery of outcomes.Develop and implement robust training programs to support digital transformation, tailoring content for diverse audiences and skill levels.Engage in stakeholder analysis and change readiness assessments, guiding engagement strategies and fostering buy-in across all levels of the organization.Identify and mitigate potential risks, ensuring the successful adoption of new technologies and processes.Establish and track change management metrics to measure the impact and success of initiatives, leveraging insights to drive continuous improvement.Mentor and coach junior team members, fostering their professional growth and ensuring the consistent delivery of high-quality change management practices.Facilitate and lead cross-functional collaboration, empowering teams to execute innovative solutions that advance organizational goals.Participate in proposal creation and pitching for new tracks of change management work with new and existing clients.Stay informed on industry best practices and emerging trends, integrating them into change management methodologies to drive successful outcomes.Represent the organization as a change management expert in client meetings and industry events, showcasing thought leadership and expertise.REQUIREMENTS:Minimum of 7 years of experience in designing and leading organizational change management plans, with a demonstrated ability to manage large, complex initiatives.Proven experience in leading cross-functional teams and mentoring team members in a professional services or consulting environment.A versatile background in People, Business, and Technology with experience in Digital Product, Digital Strategy, or Digital Transformation projects.Change management certification (e.g., Prosci ADKAR) is required. Agile change management training is highly desirable.Specific experience in leading change and training initiatives for platforms such as marketing automation, loyalty management, e-commerce, customer data platforms, analytics, and content management.Comprehensive change management experience complemented by a versatile background in People, Business, and Technology, ideally with a focus on Human Capital, People & Change, or Organizational Development, to ensure adaptability and flexibility in our dynamic environment.Expertise in change management methodologies and best practices, with a strong focus on delivering measurable business results.Demonstrated ability to build and foster partnerships with senior client stakeholders and internal leadership.Experience in developing and implementing metrics to measure change management success.Strong communication and presentation skills, with the ability to influence and inspire stakeholders at all levels.Ability to navigate both traditional and agile project methodologies, ensuring flexibility and adaptability in dynamic environments.A proactive, hands-on approach to leadership, with a passion for developing people and driving organizational change.
#Promoted #SE1 #Remote
LIFE AT APPLY DIGITAL
When you feel safe and healthy, you can bring your best self — and ideas — to the team. In addition to a remote office set-up budget, annual celebrations, and parental leave top-ups, here are a few benefits we offer to support your well-being:
Great projects: Broaden your skills on a range of engaging projects with global brands and important work for causes we care about.
An inclusive environment: We’re truly committed to building a culture where diversity is celebrated and everyone feels welcome. So come as you are.
Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.
