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International Operations Coordinator, High School Exchange USA

Remote: 
Full Remote
Contract: 
Internships
Salary: 
2 - 2K yearly
Experience: 
Entry-level / graduate
Work from: 
United States

Offer summary

Qualifications:

Bachelor's degree required., Excellent organizational and time management skills., Strong computer skills, especially in Microsoft Excel., Experience in intercultural communication is a plus..

Key responsabilities:

  • Support day-to-day operations of the program.
  • Review student applications and process placements.

CIEE Council on International Educational Exchange logo
CIEE Council on International Educational Exchange https://www.ciee.org
501 - 1000 Employees
About CIEE Council on International Educational Exchange
A nonprofit, non-governmental organization, CIEE is the country’s oldest and largest nonprofit study abroad and intercultural exchange organization. Since 1947, CIEE has helped thousands of people gain the knowledge and skills necessary to live and work in a globally interdependent and culturally diverse world by offering the most comprehensive, relevant, and valuable exchange programs available. CIEE operates 67 study centers in 45 countries that support more than 286 study abroad programs for 10,000-plus students from 340 U.S. colleges and universities annually. In 2015, CIEE launched its innovative Open Campus model – an affordable, flexible academic programming option that allows students to design their ideal international experience in multiple locations during one semester – at CIEE Global Institutes in Berlin, London, Paris, and Rome. As the largest sponsor for U.S. Department of State J-1 Visa programs, CIEE also helps nearly 35,000 international students participate in U.S.-based exchange programs each year. CIEE programs and services span study abroad, teach abroad, international faculty training, and various specialty and custom programs for secondary, post-secondary, and international students.
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Job description

Position:    International Operations Coordinator, High School Exchange USA 
Reports to:  Manager of International Operations, High School Exchange USA
Department: Academic Exchanges  
Location:    Remote, US field-based (see location requirements below)


Who we are: 

CIEE is a non-profit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.


Why work with us:  

  • You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change!
  • You will receive a competitive total rewards package. CIEE provides all employees with exceptional benefits offerings that increase total compensation by up to 25%. Our top-tier benefits include:
    • Paid time off and Parental leave
    • Gym Reimbursement Program
    • Employee Assistance Program
    • Short-term & Long-term Disability
    • 6 floating Fridays (based on our eligibility rules)
    • CIEE Study Abroad and TEFL Program discounts
    • 403(b) Retirement Plan with employer contribution
    • Insurance Coverage (life, travel, medical, dental, and vision) 
    • Flexible Spending Accounts/Health Savings Accounts (medical and dependent)
    • Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness)
  • You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study-abroad locations, with facilities and staff in 29 countries.  Additionally, we help international participants from over 140 countries come to the USA each year.  Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.


Who you are: 

The International Operations Coordinator role is a critical position on the Academic Exchanges Team, which supports both the inbound private sector J-1 program and the Grants inbound programs. The International Operations Coordinator is part of a team responsible for pre-arrival and post-arrival projects, including but not limited to: application review, travel logistics, general program outreach, and day-to-day operations. This includes coordination with international representatives, government agencies, local coordinators, students, volunteer host families, and other CIEE teams. This position has excellent potential for professional development beyond operations, with event support, volunteer organization, marketing, and social media.

 

What you’ll do: 

  • Support the day-to-day operations of the inbound high school exchange program.
  • Review student applications, following U.S. Department of State guidelines and regulations, and process student placements.
  • Communicate effectively across teams and with different stakeholders as a representative of CIEE.
  • With direction from Manager, take ownership of seasonally rotating projects as assigned.

What you’ll bring:

  • Bachelor's degree.
  • Excellent organizational and time management skills with regularly shifting priorities.
  • Ability and willingness to remain flexible, shifting between projects based on the seasonality of program, as directed bythe  supervisor.
  • Meticulous attention to detail in a very fast-paced environment.
  • Strong, professional, written and verbal communication skills.
  • Intercultural communication experience a plus.
  • Fast learner of new technology, systems, procedures, and policies.
  • Computer skills including Microsoft Word, Excel, and Outlook are essential. A strong knowledge of Excel, Salesforce (CRM), and other IT skills helpful.
  • Ability to embrace CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.


Location Requirements:

The position is available to candidates in the United States, except for candidates residing in:

  • Washington (State)
  • Colorado
  • California
  • Jersey City, NJ


Diversity Matters:


CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply. 

Due to federal regulations, a reference and background check will be conducted as a condition of employment.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Project ManagementInternational LogisticsReviewing ApplicationsSalesforceNon-Profit OrganizationSocial MediaMarketingEvent Monitoring

Other Skills

  • Intercultural Communication
  • Verbal Communication Skills
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Excel
  • Time Management
  • Organizational Skills
  • Detail Oriented
  • Quick Learning
  • Physical Flexibility
  • Teamwork
  • Problem Solving
Are you interested?

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