Salesforce System Analyst (Australian Citizen)

This is a remote position.

Desirable:

• Excellent analytical and problem solving skills
  
• Desirable system knowledge of enterprise applications such as Salesforce
  
• Experience using work tracking tools such as Azure Dev Ops
  
• Excellent communication skills
  

The role is responsible for:

• Understand the departments current and future technical environment including system dependencies.
  
• Interpret technical solutions for non-technical staff such as business and business analyst stakeholders to clarify requirements and present design solutions.
  
• The production of detailed designs, system process models and wireframes that demonstrate how the solution addresses business needs as documented in Requirements documents, Epics and process maps.
  
• The production of products within a DevOps and agile delivery model, including feature definition, requirements and Product Backlog Items (PBI) definitions.
  
• Work closely with technical and accessibility specialists to facilitate system development.
  
• Analysis of systems to define nonfunctional business and system integration requirements.
  
• Work collaboratively with external and internal stakeholders to understand requirements to define a high level interface solution.
  
• Identify and manage risks, assumptions, dependencies and escalation.
  
• Plan and facilitate workshops with business and business analyst representatives to clarify requirements and present design solutions.
  
• Produce detailed designs, system process models and wireframes that demonstrate how the solution addresses business needs.
  
• Utilise excellent communication skills to build and maintain effective working relationships and networks internally and externally.
  
• Discuss technical issues/solutions with both technical and non-technical staff.
  
• Utilise excellent problem solving and analytical skills