Regional Sales Operations Manager

Job Description

Where you’ll work: Remote-centric; United States (ET, CT, MT) or Canada, (Province of Quebec or Ontario)

Sales at GoTo

At GoTo, our sales team introduces people at all levels to technologies that will make their lives easier. We're constantly innovating and refining our sales and marketing strategies to remain competitive. As a team member, you'll have access to ongoing professional development opportunities and the chance to take your skills to the next level. Join us and help change the way people think about technology.

Your Day to Day

As a Regional Sales Operations Manager, you would be working on:

• Operate as the “Voice of Sales” within GoTo’s Unified Communications & Collaboration (UCC) organization. Function as a stakeholder for sales within various UCC projects and initiatives and ensure proper consideration is given to sales functions and processes. Work with Sales leaders to discover room for improvement in the operations process and voice concerns and corrections when needed. 
• Liaise effectively with internal team members (including sales, marketing, finance, care, legal and technical stakeholders) ensuring all inquiries are followed up on and resolved in a timely manner 
• Support the UCC product readiness of all internal Systems, Tools, and Process changes, updates, or releases. Support all product launches. 
• Function as a “Subject Matter Expert” in key rollouts of UCC and company policies, processes, and workflows, as well as ensuring all changes and releases to internal systems and tools that impact the Sales organization are communicated and adopted. Provide first-tier support for any end-user process question in Salesforce. Use technology skills to utilize Salesforce and software tools in daily tasks.   
• Responsible for the standardization and compliance of company Policies, Processes, and Workflows to ensure understanding, adoption, and execution of each. Act as an objective third-party decision maker on internal disputes between the sales teams regarding territory ownership, sales practices, and other operational concerns 

What We’re Looking For

As a Regional Sales Operations Manager, your background will look like:

• 5+ years of experience in Business Operations, Sales, or Sales Operations; including experience with forecasting. Strong business acumen, with the ability to understand each of the steps to an end-to-end process and provide suggestions for improvement 
• High-level of attention to detail, excellent organizational skills, and the ability to prioritize demands to meet deadlines. Formal project management experience a plus  
• Must be able to work in a fast paced, deadline-oriented environment, with the ability to initiate improvements in processes. 
• Ability to execute on multiple projects at the same time with a data driven mind-sent to problem solving. Ability to work proactively and independently with very little direction or supervision is a must
• Team player who can collaborate across teams to identify needs, partner for resolution, and execute new initiatives 
• Experience with internal tools and SFDC integrations such Outreach, and/or similar solutions a plus. Advanced skills in MS Office Tools (Word, Excel, PowerPoint)

At GoTo, diversity and inclusion are key to creating a thriving and dynamic work environment. Our team of GoGetters is driven to learn, explore, connect, and collaborate, valuing the unique perspectives that everyone brings to the table. We take pride in providing our employees with comprehensive benefits, wellness programs, recognition, and opportunities for learning and development worldwide. Our commitment to creating an inclusive space for everyone, regardless of gender, identity, or background, ensures that all team members can contribute to our success and thrive personally and professionally. Learn more. RPJ

The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.