We’re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding—seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business–transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it’s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.
A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.
The team:
Our team is supportive, inclusive, and committed to fostering a sense of belonging. We leverage scaled agile practices to ensure transparency, alignment, and continuous improvement across our teams.
What you will be doing:
As a Software Engineer, you’ll play a critical role in designing and building scalable, reliable systems. You’ll collaborate closely with a diverse team to create software solutions that are impactful, efficient, and forward-thinking. This role also requires the interpersonal skills to communicate, mentor and learn effectively, and contribute meaningfully to our technical evolution.
What you will be doing:
Daily analyzing and designing reliable & scalable Engineering solutions.
Collaborating with the Team to bring solid software to production.
Being a critical referent for the architecture under work, able to defend & discuss proposals with managers and teammates.
Providing technical context and finding key points to boost the best decisions.
Bringing fresh views on Frontend, Backend and Software strategies.
Communicating and documenting solutions, so they can optimally go through building phases.
Design scalable & maintainable solutions to absorb the significant usage growth we are facing.
Being an active player while building our software, able to take and/or clarify the most difficult aspects.
Enforcing best practices, advocating for clean code and helping others succeed through Engineering review processes.
What we are looking for:
You have strong technical skills and solid conceptual foundations.
Experience with Typescript, Node.js, gRPC, Kafka, Mongo DB, React, GraphQL, CSS.
You love Distributed Software, Cloud solutions, Microservices & Serverless Architectures.
You are committed to building highly reliable & scalable systems.
You are eager to learn, screen those learnings and apply the best suited for a bounded context.
You have experience in discussing, spiking & benchmarking Engineering solutions.
You speak fluent English.
Familiarity with Reactive & Domain Driven Architectures.
Demonstrates values which are important to us: teamwork, proactive attitude, accountability, ownership, continuous learning and growth, transparency, empathy, inclusivity.
What we offer:
- Employee Assistance Program (EAP)
- Health Insurance
- Flexible retribution
- Employee Referral Program
- Professional Development Stipend
- Remote work stipend
- Wellness reimbursement
- Volunteer days
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.
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