API Implementation Customer Success
Offer summary
Qualifications:
3-5 years of experience implementing APIs, Strong technical and communication skills, Understanding of UX best practices, Bonus: Full-stack JS experience, insurance knowledge.Key responsabilities:
- Ensure successful API product launch for customers
- Work with multiple stakeholders on projects
Job description
Canopy Connect is building the infrastructure that powers best-in-class insurance experiences. We empower consumers to gain value and convenience from their own data, and we enable businesses to securely and quickly support their customers.
We're growing quickly and are scaling up. As an API Implementation Onboarding Specialist, you'll ensure that Canopy Connect’s API customers launch with our product quickly and successfully. This position requires strong technical and communication skills. You will work with companies that range from small startups to large technology unicorns.
About you
- 3-5 years of experience implementing APIs/User interfaces in professional service companies (e.g. insurance, wealth planning, accounting etc) especially with companies like Plaid, Finicity, Yodlee and MX.
- Demonstrated experience delivering technical projects with multiple stakeholders across executives, product, engineering and sales
- Strong understanding of UX best practices and design
- Bonus: Full-stack JS experience
- Bonus: Deep insurance industry knowledge.
Please note that we are only accepting candidates who are authorized to work in the United States or Canada.
The expected salary range for this position is: $90k - $150k depending on experience and skills.
Our Benefits
- Healthcare: We offer company-sponsored health, dental and vision insurance for employees and dependents.
- Equity: We are a team of owners and we provide our team with generous equity grants.
- Time to Recharge: We offer unlimited paid time off. Unplug, recharge, and come back refreshed.
- Remote Friendly: We are a fully distributed team. We all work remotely. We offer a $1,000 stipend to equip you with a home office that is comfortable and personalized to your needs.
- Friday Reimbursed Lunch: Order lunch on Fridays, and we'll cover it!
- 401K: We offer a 3.5% match.
Our Core Values
- Be Worthy of Trust | We are building critical infrastructure that processes sensitive data. We earn trust every day by being transparent, honest and clear to all stakeholders.
- Find a Way | We seize opportunities and iterate quickly. We refuse to get blocked. We are relentlessly optimistic about possibilities. Tenacious and creative, we find a way.
- Own It | We are owners of the product and the company, and we own our successes as well as our failures. We value people who embody extreme ownership.
- Think “We” Not “I” | We prioritize the success of the team over individual contributions. The best decisions are made through triangulating the opinions of the team. Productive disagreement leads to good decisions. We don’t tolerate brilliant jerks.
- Raise the Bar | Our standard is to be the best in the world at what we do. We redefine excellence each day.
To protect the interests of all parties, Canopy Connect will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Canopy Connect will be considered Canopy Connect property. Canopy Connect will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Canopy Connect will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
Required profile
Experience
Other Skills
- Communication
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