Revops Analyst

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York based, fast-growing, fully-remote, 150-person company that has most of our team in India and Philippines. A few years ago Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.

Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them into the best companies. If you like one of the Frontier roles, and you apply, and you’re accepted, we’ll screen you with a couple of internal interviews, and will work on getting you an interview for a full-time job within the month. Think of us as your personal talent agent, and good luck with the application :)

About the client

Balto’s mission is to power a new era of knowledge work in the contact center, and we're creating awesome technology to do just that. If you're excited by the opportunity to join a dynamic team initiating a technological revolution in Real-Time Guidance, Balto is for you.

More than just a company, Balto is a community. A community committed to empowering each of our members. This mission is at the heart of our organization. As a member of our Technical Success team, you’ll act as the voice of the user, drive efficient implementation & product engagement from onboarding to continued adoption, and investigate solutions for complex technical issues. 

Role Overview

As a RevOps Analyst, you will play a key role in streamlining revenue operations by optimizing CRM systems, automating workflows, and enhancing data-driven decision-making. Your expertise in Salesforce, HubSpot, and other sales enablement tools will drive efficiency across sales, marketing, and customer success teams.

Responsibilities

CRM Management (Salesforce & HubSpot)

• Manage Salesforce administration, including user management, workflows, process automation, and reporting.
• Build and optimize Salesforce dashboards to provide key insights for sales and marketing teams.
• Ensure seamless integrations between Salesforce and third-party tools like HubSpot, Apollo, and others.
• Utilize Salesforce Service Cloud for efficient customer support case management and improved customer experience.

Marketing Automation & Sales Enablement

• Configure and maintain HubSpot’s marketing, sales, and operations hubs.
• Create workflows, manage lead scoring, and track customer journeys for better engagement.
• Utilize HubSpot’s analytics tools to measure campaign performance and optimize strategies.
• Leverage Apollo for lead enrichment and prospecting, enhancing sales outreach efficiency.
• Use Clay.com to automate workflows and enrich sales data, ensuring accurate and high-quality leads.

Data Analysis & Reporting

• Analyze data from Salesforce, HubSpot, and other platforms to generate actionable insights.
• Create performance tracking dashboards and KPIs using tools like Excel, Google Sheets, and Tableau.
• Develop Tableau dashboards for real-time data visualization and strategic decision-making.

Integration & Automation

• Use APIs and automation tools like Zapier to streamline data flow across multiple systems.
• Design and implement automation solutions to reduce manual effort and improve operational efficiency.

Revenue Process Optimization

• Identify bottlenecks in the sales funnel and recommend process improvements.
• Implement and maintain lead routing, territory management, and account-based marketing strategies.

Forecasting & Pipeline Management

• Collaborate with sales leaders to maintain pipeline hygiene and revenue forecasting accuracy.
• Track sales performance and identify trends to enhance revenue predictability.

Job-Specific Requirements

• 2+ years of experience in Revenue Operations, Sales Operations, or a similar role.
• Hands-on experience with Salesforce administration, HubSpot, and Apollo.
• Strong analytical skills and proficiency in Excel, Google Sheets, and Tableau.
• Experience in automating workflows and integrating tools using APIs and Zapier.
• Knowledge of lead enrichment, territory management, and account-based marketing strategies.
• Excellent problem-solving and communication skills, with the ability to work cross-functionally.

Bonus Skills

• Basic programming knowledge (Python, SQL, or JavaScript is a plus).
• Experience in AI-driven sales tools or marketing automation platforms.
• Familiarity with revenue forecasting methodologies and predictive analytics.

Compensation & Benefits

• Competitive monthly salary.
• Robust vacation and PTO schedule.
• Fully remote role with a CST shift.