Job description

The Role

As Ad Operations Analyst you will work within the Deal Delivery team, using your analytical skills to ensure we are exceeding high operational standards and delivery.

You will be responsible for the creation and troubleshooting of deals, dealing with buyer issues, continuously optimising our way of working and finding additional ways to unlock spend.

You will work closely with the team owning brief responses and client services to ensure we are delivering for our clients at an exceptional level and want more from us.

Responsibilities

Manage the full deal (PMP/Campaign) lifecycle from go-live to completed budget delivery.
Be the all-seeing eye that ensures delivery of budgets and KPIs across all campaigns, applying the necessary optimisations and targeting adjustments
First line of defence to troubleshoot deals and unlock spend, managing ticketing process with platform partners
Join calls with clients to run through their DSP setups and unblock deals
Check daily delivery data, ask questions, proactively investigate and solve problems
Develop tools and processes to improve the efficiency of the team and improve the quality of our service
Business reporting and other analysis as needed 
Provide analysis and insights on existing campaigns

Requirements

Essential

Experience in programmatic advertising working in a similar role
Experience of optimising and analysing programmatic advertising campaigns
Knowledge of the programmatic industry
Demonstrable ability to spot and solve problems
Exceptional analytical skills, expert in Excel
Obsessive, relentless attention to detail
Ability to learn quickly, and use this learning to continuously improve way of working
Proficiency in Microsoft applications, including Outlook, Word, and PowerPoint
Mathematical background
Experience of troubleshooting programmatic advertising campaigns within DSP’s and/or SSP’s
Bachelors degree or equivalent combination of education and experience

Desirable