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Administrative Staff

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Philippines

Offer summary

Qualifications:

Proven experience in file management, data entry, or administrative roles, Excellent attention to detail and organizational skills, Strong written and verbal communication abilities, Ability to work independently and in a team.

Key responsabilities:

  • Create and maintain job files for projects
  • Accurately enter and update project-related data

Clark Outsourcing logo
Clark Outsourcing Scaleup https://clarkoutsourcing.com/
201 - 500 Employees
About Clark Outsourcing
No matter what brand you want to communicate with your customers, we always strive to keep it lively and warm as though you are doing the job yourself. Our team makes it a point to be well-immersed in your brand to make our partnership abiding. An offshore contact center can be best described as challenging and eventful. Situations often demand an organized, focused and professional management. This is what we offer and this is what we stand by. Our facility maintains a quiet but highly driven environment that both our employees and clients work best with. We believe that our workplace is also a learning center in that our employees learn the value of sensitivity, reliability and most especially team work. Furthermore, our employees have the strong inclination to be courteous even without the presence of clients. This is while they maintain their quiet confidence and letting your customers feel cared for. FIND THE BEST COMPANY THAT WILL FIT YOUR NEEDS. FIND US. Any BPO company can offer you almost all the services we also offer, but there are several factors that separate us from them. PASSION. We are passionate to give you the best comprehensive service simply because our business and our people depend on your business. EXCELLENCE. We strive to keep our services to be always above par. QUALITY. We always find ways to improve the quality of our services (generating feedback and updating our systems) to help our employees, clients and customers work better together. PEOPLE. Our company comprises of hardworking people who are driven and most willing to improve themselves in order to give our clients and your customers the service that you paid for.
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Job description

Position Title: Administrative Staff

Work Set Up: Work from Home

Schedule: 3:00 PM - 12:00 AM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking an Administrative Staff responsible for creating, organizing, and maintaining job files, ensuring accurate data entry, and collaborating with teams for up-to-date project information.

What You’ll Do:

  • Create new job files for each assigned project or assignment, ensuring all necessary documents and information are included

  • Organize and maintain job files in a systematic and efficient manner, ensuring easy retrieval and access to information by relevant stakeholders

  • Accurately enter and update project-related data into job files, including project details, specifications, schedules, milestones, and any other relevant information

  • Collaborate with various departments, teams, and individuals to gather and verify project information, ensuring comprehensive and up-to-date job files

  • Perform regular quality checks on job files to ensure accuracy, completeness, and adherence to company standards and procedures

  • Regularly review and update job files, removing outdated or irrelevant information and adding new documentation as required

  • Maintain records of job file activities, including file creation, updates, and document revisions

  • Adhere to company policies and procedures regarding data protection, confidentiality, and information security while handling job files

  • Identify opportunities for process improvement and suggest enhancements to streamline job file creation and management procedures

  • Provide guidance and support to team members on job file creation best practices, ensuring consistent adherence to standards across the organization

  • Inbound and outbound calling to customers



What We’re Looking For:

  • Proven experience in file management, data entry, or administrative roles

  • Excellent attention to detail and organizational skills

  • Strong written and verbal communication abilities.

  • Ability to work independently and collaborate effectively in a team environment

  • Strong commitment to confidentiality and data security



Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup-it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!


Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Data EntryFile ManagementData Security

Other Skills

  • Organizational Skills
  • Detail Oriented
  • Client Confidentiality
  • Collaboration
  • Communication
  • Teamwork
Are you interested?

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