Surveillance Investigator; Austin, TX

Surveillance Investigator

About Us:
Insight Service Group (ISG) is a national investigative services firm specializing in cost containment and anti-fraud related services. We provide comprehensive solutions that help our clients mitigate risk and enhance their operational integrity.

Job Description:
ISG is currently seeking experienced and motivated individuals for full-time and part-time Surveillance Investigator positions. The ideal candidate will possess a strong work ethic, be self-motivated, and excel in problem-solving while working as part of a team. Candidates must be able to work independently, demonstrate strong time management, and possess excellent communication skills. Flexibility in scheduling is essential, as hours may include early mornings, weekdays, weekends, and evenings.

Key Responsibilities:

• Conducting Surveillance: Monitoring individuals or locations discreetly to gather evidence of behavior, activities, or events.
• Gathering Evidence: Collecting photographic, video, or written documentation to support investigations.
• Reporting Findings: Compiling detailed reports of surveillance activities, including observations and evidence collected.
• Maintaining Confidentiality: Ensuring that all information and evidence are kept confidential and secure.
• Adhering to Legal Standards: Following all applicable laws and regulations regarding surveillance and privacy.
• Analyzing Information: Interpreting the data collected during surveillance to identify patterns or relevant findings.
• Utilizing Technology: Employing various tools and technology for effective surveillance, such as cameras, GPS, and tracking software.
• Managing Time Effectively: Balancing multiple investigations and prioritizing tasks to meet deadlines.
• Remaining in Vehicle for Extended Periods: Staying in a vehicle for extended periods (up to 8 hours or longer) while monitoring subjects.
• Traveling as Needed: Traveling up to 2 hours one way per case as necessary to reach surveillance locations.

Qualifications

Candidates must have the following qualifications:

• Experience: Previous experience in insurance, worker's compensation, auto, liability, and mobile surveillance.
• Technical Skills: Proficiency in using surveillance equipment, cameras, and software for video analysis and data management.
• Analytical Skills: Strong ability to analyze data and evidence to draw conclusions and identify patterns.
• Attention to Detail: Excellent observational skills and attention to detail to accurately report findings.
• Communication Skills: Strong written and verbal communication skills for reporting and interacting with clients and colleagues.
• Legal Knowledge: Understanding of relevant laws and regulations related to privacy, surveillance, and evidence collection.
• Problem-Solving Skills: Ability to think critically and adapt to changing situations during investigations.
• Ethics and Discretion: High ethical standards and the ability to handle sensitive information discreetly.
• Willingness to Travel: Ability and willingness to travel as necessary for various cases.
• Independence: Ability to work independently and successfully complete cases with little supervision.

We are hiring employees not subcontractors.

***Current Texas Private Investigator Registration or be eligible to obtain Texas Private Investigator Registration***

Texas Agency A16416