Senior Manager, UX Design

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team.  Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

The Senior Manager of UX plays a critical role in bringing our products to market, reporting into the VP of User Experience. You’ll work closely with Product and Engineering leaders and other business partners to ensure that the products we design and build are aligned with user needs and expectations. As a senior member of the UX team, you will manage a distributed team of 7-10 UX designers, drive collaborative design practices, and ensure quality and a sense of urgency within the team, emphasizing the use of Agile tools and techniques.

Essential Responsibilities:

• Deeply understand our product strategies so you can effectively staff initiatives across multiple PM and dev teams and analyze the long-term impact of new or anticipated strategies and decisions on UX staffing.

• Closely collaborate with development teams and product managers to translate business goals into a holistic plan (short-term goals and longer-term strategic initiatives) with actionable strategies to ensure ease of use and an engaging experience.

• Determine research needs to better understand users’ behavior and goals.

• Serve as a subject-matter expert in user experience design and act as a thought leader for opportunities that solve business challenges, while meeting brand and user needs.

• Work across the UX, PM, and Eng teams to establish and improve cross-functional processes and programs.

• Interview and hire as well as up-leveling the performance of employees and contractors, as needed.

• Operationalize organizational objectives as objectives and KPIs for your team members.

Qualifications/Requirements:

• Experience with enterprise software solutions

• A strong strategic mindset and deep experience in leading design teams

• Excellent visual and interaction design skills

• A keen understanding of how to build alignment and collaboration across diverse stakeholders

• Ability to communicate ideas, concepts, and designs in a clear and compelling way to audiences of all levels

• Track record of enabling and leading design in a fast-moving and changing environment – one that embraces exploration, rapid iteration, and production

• Experience creating and leading UX processes and building reliable cross-functional partnerships

• Ability to work in short timeframes, multitask across different projects and platforms and adapt to the ever-changing priorities of the business

• Working knowledge of Figma; proficiency in Miro, Jira, and Confluence
• Deep understanding and experience with multiple design systems implemented in React and/or Angular
• Deep experience with requirements gathering, end-to-journey mapping, facilitating design sprints, conducting competitive analysis, and leading rapid conceptualization and prototyping
• Be prepared to present and show examples of relevant work

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