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Director, Product Design

Remote:

Full Remote

Experience:

Senior (5-10 years)

Work from:

Canada

Offer summary

Qualifications:

6+ years of experience in design leadership, Experience leading high-performing product design teams, Excellent communication skills, Ability to influence and lead change.

Key responsabilities:

Lead Product Design across the Marketplace pillar
Manage designers across Marketplace and guide product direction
Collaborate with cross-functional leaders for strategizing product vision
Empower designers to deliver high-quality design solutions
Cultivate a positive team culture

thumbtack Scaleup https://www.thumbtack.com/

1001 - 5000 Employees

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Job description

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.

Thumbtack by the Numbers

Available nationwide in every U.S. county
Over 85 million projects started on Thumbtack
More than 11 million 5-star reviews and counting
Pros earn billions on our platform
1000+ employees
$3.2 billion valuation (June, 2021)

About the Design Team

We’re a tight-knit and highly-collaborative team of Product Designers, Content Designers, Researchers, and Design Ops working closely with cross-functional partners to envision and deliver experiences that help people care for their home and empower small businesses nationwide to grow. We collaborate regularly through design critiques, work sessions, and presentations to inspire and influence the direction of the product and company as a whole.

Responsibilities

Lead Product Design across the Marketplace pillar, which consists of multiple cross-functional product pods
Directly manage the designers across Marketplace and operate as a lead for the pillar
Collaborate with cross-functional leaders to envision, strategize, and guide the product direction
Initiate and lead design visioning work at the team and company level
Empower design to create a northstar that guides product and experience decisions
Empower designers to consistently deliver high-quality design solutions that positively impact our users and the business
Cultivate a positive team culture of openness, curiosity, and bias for action

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

6+ years of experience in design leadership
Experience leading high-performing product design teams in a fast-paced environment
Excellent communication skills; comfortable engaging with stakeholders, including executive teams
Ability to influence and lead change across the organization
Track record of effectively driving large-scale visioning work

Bonus points if you have

Experience working on two-sided marketplaces
Experience scaling teams and managing managers

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

#LI-Remote

Benefits & Perks

Virtual-first working model coupled with in-person events
20 company-wide holidays including a week-long end-of-year company shutdown
Library (optional use collaboration & connection hub) in San Francisco
WiFi reimbursements
Cell phone reimbursements (North America)
Employee Assistance Program for mental health and well-being

Learn More About Us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .