About us
Wildix is the first 100% secure, easy-to-use, professional web-based UC&C system, recognized as a Niche Player in the Gartner® Magic Quadrant™ for Unified Communications as a Service in 2021.
Founded in 2005 by two Italian brothers, Steve and Dimitri Osler, we are now among the fastest-growing companies in the UCaaS sector. Headquartered in Tallinn, Estonia, we have more than 250 staff members representing over 15 nationalities. Our team works across Europe, the UK, the Americas, and Ukraine, serving more than 135 countries through our partner ecosystem.
We created what we call the Blue Ecosystem: the way partners, end-users, the company, and our employees communicate with each other.
Our mission is to facilitate internal and external communication between companies and their customers worldwide, using web browsers and mobile applications, thereby increasing productivity and efficiency.
Who we are looking for
We are looking for a Senior VoIP Engineer to join our team. The successful candidate will be responsible for designing, developing, implementing, testing, and debugging new computer software applications to solve complex business problems.
Are you up for the challenge?
How You Will Make an Impact:
- Design, develop, and troubleshoot PBX-side and cloud VoIP services, including related systems.
- Investigate and resolve system issues by analyzing logs, core dumps, and monitoring data (e.g., PBX, Kibana, backtrace, sip-monitoring).
- Provide timely support for urgent issues escalated by the SRE or Support teams.
- Maintain comprehensive documentation of configurations, processes, and troubleshooting activities to ensure effective knowledge sharing and service reliability.
- Conduct code reviews, identify areas for improvement, and troubleshoot components to deliver high-quality, maintainable solutions.
- Research and evaluate VoIP market solutions to ensure alignment with company goals and emerging technologies.
- Develop new features and bug fixes for PBX components, including integration with customer solutions and support for new hardware.
What You Bring to the Team
- 3+ years of experience in VoIP engineering or a related field
- Strong experience with VoIP protocols, such as SIP, RTP, and HTTP
- Proficiency with Linux OS
- Advanced expertise in Python
- Familiarity with open-source VoIP projects (e.g., Asterisk, Kamailio, Kazoo2600Hz)
- Excellent problem-solving abilities and strong troubleshooting skills.
- Spoken English at a B1 level or higher
Now, it would be fantastic if You
- Have experience with LUA or C/C++
- Have AWS certifications
Why You’ll Love it here:
- Be part of the fastest-growing, talent-focused company in Unified Communications
- Opportunities for career growth and development
- Working hours (9:00-18:00 or 10:00-19:00)
- Paid vacations and sick leaves
- English courses to boost your skills
- Coverage for certifications and IT conferences
- Healthcare insurance and therapy sessions
- Option for remote collaboration
Hiring process:
- Discovery Interview with Talent Acquisition Specialist (30 minutes)
- Technical interview with the Hiring Manager (60 minutes) to dive deeper into the role's specifics
We are Wildix:
Wildix is an equal opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any other characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.
Do you want to learn more about Wildix? Apply Now!
