Legal Services Manager (Primarily Home)

This position oversees the performance of legal services functions, ensuring they are performed in an accurate, timely, and efficient manner, and coordinates these functions with other departments. This position will manage a team of paralegals in the state of Florida.

Internal candidates are encouraged to apply regardless of location and will be considered based upon the needs of the role.

#LI-Remote

Position Compensation Range:

Pay Rate Type:

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities
•Establishes, communicates, and implements departmental plans, objectives, and strategies.
•Maintain an active awareness of business environments, corporate culture, and structure to support key decision making.
•Establishes goals that support exemplary customer service.
•Oversees litigation support in all phases of the litigation process. Manages the performance of litigation support consistent with division and company goals.
•Applies knowledge of technology to maximize efficiencies in providing litigation support.
•Oversees accurate and timely completion of all department services functions and assists when necessary.
•Creates a collaborative, performance-driven work environment by facilitating and fostering trust, transparency, and inclusion. Works with team members to set clear goals, provide feedback, perform performance assessments, and support on-going development.
•Leads with influence and expertise. Actively contributes to division or department leadership team. Communicates and supports organization mission, vision, values, policies, and practices.

Specialized Knowledge & Skills Requirements
•Demonstrated effective leadership skills.
•Demonstrated experience providing customer-driven solutions, support or service.
•Demonstrated experience in a legal environment or suitable substitute work environment.

Licenses
•Not Applicable.

Travel Requirements
•Up to 25%.

Physical Requirements
•Work that primarily involves sitting/standing.

Working Conditions
•Not Applicable.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.