Reference and Instruction Librarian

Position Summary

With strategic guidance, this position serves as a student-focused, dynamic Reference & Instruction Librarian. The librarian will provide reference and instruction services for undergraduate, graduate, and doctoral students, including high-level reference assistance to students completing dissertation work. The Librarian will create and maintain synchronous and asynchronous library instruction, assist with collection development, manage subject resources, and provide outreach to the NU community. 

Essential Functions:

• Provides high-quality reference and instructional services to students, alums, faculty, and staff through various channels, including chat, text, phone, email, video conference, and other relevant modalities.  
• Contributes to assessment efforts, which include data collection and analysis, as well as co-curricular assessment of student learning 
• Develops and maintains library instruction targeted to students through multiple modalities, both synchronous and asynchronous 
• Provides instruction for graduate and undergraduate programs, conducts general instruction for general education courses, workshops, and facilitates webinars and event series as needed, including coverage for other liaisons.  Actively participates in Library instruction initiatives.   
• Collaborate with the entire library team to do collection development, assessment, and maintenance 
• Serves as the primary Library contact and information resource for assigned programs. Represents the Library at school committees and meetings, supports faculty initiatives, and provides training for faculty and staff on library initiatives, resources, and services. 
• Provides research support for faculty and staff by designing, advertising, and assessing faculty research support tools and initiatives.   
• Selects and de-selects digital materials in assigned subject areas.  
• Participates in Library and University committees and other operational groups as appropriate.  Maintains active membership and involvement in local, state, regional, and/or national professional associations and societies.  Stays current on disciplinary research and academic library services and resources through reading, involvement in professional organizations, conference attendance, and research.  
• Participate in library team initiatives such as guide reviews, outreach, tutorials, events, and webinars as directed. Serves as a leader as assigned. 

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Master’s degree in Library Sciences, or its equivalent, from an ALA-accredited institution is required. 
• 3-5 years or more of professional librarian experience is required. 
• Second master’s degree in a field outside of library science as evidence of scholarly training and understanding of disciplinary scholarship, desirable; or an equivalent combination of education and experience, preferred. 
• Experience providing distance and/or online library services preferred 

Competencies/Technical/Functional Skills:

• Knowledge of academic library subscription databases, systems, and technology, particularly Springshare Suites. 
• Familiarity with library standards, guidelines, and best practices supported by national library organizations, such as ALA, ACRL, ARL, and DOLS. 
• Excellent reference and instruction skills; capable of responding to patrons with patience and professionalism. 
• Ability to think creatively, work independently, and adopt a solution-oriented approach to problem-solving. 
• Experience in designing and developing information literacy-based library instruction, including the assessment of skills and learning outcomes.  
• Knowledge of instructional design theories, trends, and technologies, along with experience using synchronous and asynchronous delivery systems for library instruction.  
• Evidence of the ability to employ various strategies to encourage retention and successfully engage diverse student populations with varying learning styles, information-seeking skills, and levels of technological competence. 
• Solid critical thinking skills, attention to detail, initiative, independent judgment, problem-solving, follow-up, and follow-through skills; ability to conduct research on a variety of topics.  
• Strong familiarity with user-facing library technology and interfaces within the adult learner environment, demonstrating a student-centered approach with a diverse student population.   
• Ability to participate as an active team member of the team and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
• Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
• Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. 
• Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes.  Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
• Working knowledge, principles and practices of office management/systems within a higher education environment, preferred. Demonstrates an understanding of underlying organizational issues.
• Ability to drive towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals and objectives.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community.
• Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
• Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook.  Experience using Student Information System (SIS) such as SOAR/Peoplesoft systems.

Location: Remote

Travel: Occasional travel possible: may include quarterly college/school meetings, commencement, and conferences, and other student support opportunities. 

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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

Compensation Range:

National University is committed to maintaining a high-quality, diverse workforce representative of the populations we serve. National University employs more than 5,000 faculty and staff and serves over 41,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community and a commitment to diversity. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our diverse student population, including adult learners and working professionals.

National University offers an opportunity to work in an innovative environment that supports diversity.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a diverse mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. We are focused on equality and believe deeply in diversity of race, color, ancestry, age, family care status, veteran status, marital status, creed, religion, sex, gender, sexual orientation, religion, ethnicity, national origin, and other legally protected group status.