Scrum Master - Americas

Human Made is looking for a Scrum Master to join its global team. This is a remote position but you should be based in the Americas region.

Job Overview:

As a Scrum Master you will create self-organising teams that are flexible and fully productive during sprints, with the goal of creating high performing teams. To do this you should be able to plan deliverables and help teams monitor their performance. You should have a thorough understanding of scrum/agile concepts, and can apply them through coaching and mentoring. You understand value, as it applies to the companies we work with and its alignment with our own priorities, and you are consistent in pursuing it.

Requirements

• Qualifications or equivalent work experience
• Experience applying scrum, a wider awareness of agile principles, and a data driven mindset
• Experience working in an enterprise agency environment and/or hands-on expertise with Scrum practices
• Strong skills in servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, and promoting transparency
• Experience in using a wide range of project management tools such as, budget/time tracking tools and issue tracking software with the depth of knowledge to recommend the right tools for a project
• Strong written and oral communication and ability to communicate technical concepts 
• Knowledge of web technologies (e.g., WordPress, HTML/HTML5, CSS, JavaScript, version control systems) and hosting/deployment best practices.

ROLE & RESPONSIBILITIES

These are the main areas of focus for a Scrum Master:

Applying Scrum To Produce High Quality Work

• Manage each projects scope and timeline
• Create and maintain a team culture that facilitates a shared responsibility for successful delivery
• Guide team on principles and practice of the agile framework being used in the project
• Work with squad to help define and refine project scope, estimates, and resource requirements for projects
• Prepare and facilitate workshops (either virtual or in-person) to establish project needs and relationships
• Facilitate meetings to monitor project progress and resolve any issues the team may be experiencing
• Remove impediments or guide the team to remove impediments
• Assess the time and financial impact of scope change and communicate to stakeholders as appropriate
• Identify risks and mitigation strategies
• Identifies when to use experiments for learning and solutioning

Accountability To The Business

• Be commercially aware: Understand the status of the budget of your projects and be able to report on them back to the company
• Allocation management of project needs in conjunction with your squad composition

Building And Safeguarding Relationships

• Facilitate wider engagement with internal and external stakeholders, and partners engaged in delivery
• Build a partnership relationship with clients, understanding their business imperatives as context for helping align the team on those goals
• Understand the workings and needs of the account you are partnered with
• Be a contributing member of the squad or team.
• Communicate regularly; be proactive in facing difficult conversations.
• Manage your interactions with clients and internal team professionally, and personably.
• Using data to allow the team and wider business to make critical decisions

Striving For Great Work

• Develop creative and technical judgement and strive for high quality output
• Share progress and communicate to internal and external stakeholders
• Conduct team reviews and retrospectives to promote continuous improvement
• Endorse and present appropriate metrics to sustain continuous improvement to get the best out of each team. Report progress, team status, and issues across the board.

Benefits

• £35,000 - £40,000

• Flexible working
• up to 26 weeks paid parental leave (dependent on tenure)
• 35 day holiday policy
• Sickness and carers leave
• Regular company retreat
• Conference and training budget
• Monthly remote working allowance
• Work wherever you want
• New mobile phone every two years
• New computer when you need it