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Spanish Bilingual Inbound Sales Representative - (ZR_19475_JOB)

Remote:

Full Remote

Contract:

Full time

Work from:

Australia

Offer summary

Qualifications:

Fluency in English and Spanish, Strong customer service orientation, Basic sales acumen, High school diploma or equivalent.

Key responsabilities:

Handle inbound customer inquiries
Schedule and coordinate appointments

BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/

501 - 1000 Employees

See all jobs

Job description

This is a remote position.

Role Name: Bilingual Inbound Sales Representative - Glass Industry

Schedule:

Full-time, Monday to Friday, 8:30 AM to 5:30 PM Tampa, FL Time

Client Timezone: Tampa, FL Time

Client Overview

Join a dynamic, growing glass and glazing contractor specializing in custom interior glass solutions. This established company excels in both residential and commercial projects, crafting bespoke shower enclosures, mirrors, and office partitions. With a commitment to quality and customer satisfaction, they’re seeking a talented individual to enhance their customer experience and drive sales growth.

Job Description

As a Bilingual Customer Service and Sales Representative, you’ll be the linchpin of customer interactions, managing inquiries and coordinating projects in both English and Spanish. This role offers a unique blend of customer service and sales, allowing you to leverage your communication skills across diverse client needs. You’ll be instrumental in scheduling appointments, following up on leads, and supporting the sales process for both residential and commercial glass installations. Utilizing modern tools like RingCentral and QuickBooks, you’ll streamline operations and contribute directly to the company’s expansion. This remote position offers the flexibility of working from home while being an integral part of a thriving business in the specialized glass industry.

Requirements

Responsibilities

Handle inbound customer inquiries professionally in English and Spanish
Schedule and coordinate appointments for installations and estimates
Conduct proactive follow-ups to nurture sales leads
Assist in the sales process, including providing basic quotes for simple orders
Manage and update the company’s Google Calendar for efficient scheduling
Process estimates and invoices using QuickBooks
Collaborate with the installation team to ensure smooth project execution
Contribute to the implementation and management of a new CRM system
Maintain high levels of customer satisfaction through excellent communication

Requirements

Fluency in English and Spanish (written and verbal)
Strong customer service orientation with excellent communication skills
Basic sales acumen and ability to identify upselling opportunities
Proficiency in Google products, especially Google Calendar
Familiarity with or willingness to learn QuickBooks and CRM systems
Excellent organizational and time-management skills
Ability to work independently in a remote environment
Reliable high-speed internet connection
Adaptability to learn new software and systems quickly
High school diploma or equivalent; additional education in business or customer service a plus