Head of Brand

About the Role

Are you ready to redefine healthcare branding and make a tangible difference in people's lives? Simple Online Pharmacy is looking for a visionary Head of Brand to lead the charge in shaping how millions of people connect with and experience our service. This is a unique opportunity to bring creativity, innovation, and strategic leadership to a fast-growing health tech start-up that’s transforming how healthcare is delivered.

As our Head of Brand, you’ll spearhead the evolution of our brand identity, driving growth, engagement, and loyalty across all touchpoints. From leading an in-house creative studio to reimagining customer experiences, you’ll be at the forefront of building a brand that makes healthcare simpler, more accessible, and impactful.

What You’ll Be Doing

• Brand Strategy: Lead the development and execution of a comprehensive brand strategy that ensures consistency and excellence across all customer touchpoints.
• Creative Leadership: Build, mentor, and inspire a high-performing in-house creative studio and content team.
• Brand Identity: Oversee the rollout of a refreshed brand identity, bringing innovation and energy to our visual language.
• Customer Experience: Reimagine the unboxing experience to create moments of delight and strengthen our connection with customers.
• Cross-Functional Collaboration: Partner with marketing, product, and commercial teams to deliver compelling campaigns and assets.
• Brand Voice: Champion our brand values and voice across the organisation to ensure alignment and consistency.
• Creative Innovation: Drive creative ideas and innovation while maintaining brand consistency.
• Agency Relationships: Develop and manage relationships with creative agencies and external partners to maximise impact and efficiency.

What We’re Looking For

Experience:

• Proven track record of building and scaling memorable D2C/B2C brands, ideally in high-growth start-ups.
• Extensive experience with challenger brands in a senior leadership role.
• Portfolio showcasing exceptional brand work that has driven business results.
• Experience leading creative teams and managing creative budgets and resources.

Skills:

• Deep understanding of digital-first brand building and how brand drives business growth.
• Strategic mindset with excellent stakeholder management and collaboration skills.
• Exceptional eye for design, detail, and creative excellence.
• Outstanding communication and presentation skills.

Attributes:

• Entrepreneurial and innovative spirit, with the ability to thrive in fast-paced, high-growth environments.
• Passion for delivering meaningful customer experiences and making a difference in healthcare.

Why Join Us?

• Mission-Driven: Be part of a company dedicated to making healthcare more accessible and improving lives.
• Exciting Challenges: Work with a talented, ambitious team that moves fast and thinks big.
• Impactful Work: Lead the creation of a world-class brand that transforms healthcare delivery.
• Rewards: Enjoy a competitive salary, bonus/equity, and the chance to shape the future of a fast-growing company.

Salary: £70k-£90k + Bonus

Basics you can expect:

• 33 days (Inclusive of Bank Holidays) + 1 day after 2 years of service, up to 5 extra days 
• Extra day off for your birthday
• Company share scheme
• Bupa Private Healthcare
• Income Protection
• Cycle to Work Scheme
• My Gym Discounts
• Company pension scheme
• Quarterly Team Training and Social Budget
• Enhanced Maternity and Paternity Leave
• Rewarding bonus incentive scheme
• 24/7 helpline for physical and mental health support, counselling, and other wellbeing resources.
• Love2Shop Discount
• Hybrid working
• Internal progression opportunities
• Relaxed dress code

Office extras:

• Fresh fruit
• A free coffee machine

The Simple Online Healthcare Promise:

Founded in 2015, we started off as a small pharmacy with big dreams. Today, we are trusted by over 1000 patients per day, making sure they receive their medication safely and on time. We're always on the lookout for talent. If you're passionate about helping make lives easier, we'd love to hear from you.

Join us on our journey to create affordable health solutions. Apply today to be part of a team that values growth, collaboration, and the simplification of healthcare. Your journey towards creating impactful experiences in the healthcare industry starts here.

Ready to make a difference? Apply now!

Simple Online Healthcare is proud to be an Equal Opportunity Employer.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant