Lead Product Designer

HackerOne is the global leader in human-powered security, harnessing the creativity of the world’s largest community of security researchers with cutting-edge AI to protect your digital assets. The HackerOne Platform combines the expertise of our elite community and the most up-to-date vulnerability database to pinpoint critical security flaws across your attack surface. Our integrated solutions, including bug bounty, pentesting, code security audits, spot checks, and AI red teaming, ensure continuous vulnerability discovery and management throughout the software development lifecycle. Trusted by industry leaders such as Coinbase, General Motors, GitHub, Goldman Sachs, Hyatt, PayPal, and the U.S. Department of Defense, HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.

Lead Product Designer

Summary

HackerOne is seeking an experienced product designer to join our growing digital first team. As a Lead Product Designer, you know that design isn’t just about aesthetics – it’s the art of making things usable. 

As part of your product area, you will take ownership of all parts of the design process, including problem definition, vision, approach, decisions, interaction design, user research, and usability testing. You'll work hand in hand with the product manager and engineers to drive the product forward.

The ideal candidate is creative and innovative and has the organizational skills to plan and execute initiatives to improve the overall product experience. You will work with product and development teams primarily based in the US and the Netherlands.

The mission of the Design Team at HackerOne

We are creating a world-class user experience for our hackers and Fortune 500s. Our diverse team brings a human-centered approach to our work by collaborating with PMs, engineers, and data scientists.

Your journey at HackerOne

• 30 Days: Onboarding and Integration

  • Understand company culture, mission, business model, and workflow.

  • Familiarize with current Assessment offerings focusing on PTaaS, tools, and customer/community needs.

  • Meet key stakeholders: product teams, cybersecurity professionals, sales, and marketing.

  • Identify initial pain points in current product design and user experience.

• 60 Days: Analysis and Strategy Development

  • Analyze user feedback, market trends, and competitor offerings.

  • Collaborate on new features or enhancements.

  • Sketch and prototype design improvements.

  • Gather feedback on proposed designs.

• 90 Days: Implementation and Iteration

  • Finalize and implement new designs.

  • Collaborate with marketing and sales on product improvements.

  • Set up metrics for measuring design impact.

  • Iterate based on feedback and metrics.

• Responsibilities

  • Work closely with product managers and engineers to design product experiences that our customers and hackers love.

  • Own the entire design process from start to implementation, including user research, wireframes, prototypes, and detail-oriented visual designs for engineering teams.

  • Present your work and the thinking behind it at weekly design critiques with the broader design team.

  • Champion our growing Design Language System by leveraging its existing patterns and advocating for new ones to ensure consistency throughout our products

  • Identify and communicate design rationale and tradeoffs to key stakeholders

  • Pivot between contributing to high-level product decisions and understanding the low-level implications of those decisions

  • Keep your Figma files organized and collaborative, enabling other designers and engineers to quickly understand where you are in a project and how they can collaborate

Who you are

• 8+ of UX and product design experience

• A strong understanding of UX and product interaction problems.

  • Awareness of existing patterns and models.

  • Designs in systems, not just elements or pages.

• Experience in conducting user interviews, usability tests and summary of findings.

• Excellent practical skills in Figma, including prototyping.

• Solid front-end development understanding.

• The ability to collaborate with cross-functional teams and stakeholders based on their input.

• Must be based in Washington DC or Austin Tx. HackerOne is a flexible work environment. Candidates must be able to thrive in a remote environment.

Compensation Bands: 160k-200k

#LI-Remote

#LI-SM1

Job Benefits:

• Health (medical, vision, dental), life, and disability insurance*

• Equity stock options

• Retirement plans

• Paid public holidays and unlimited PTO

• Paid maternity and parental leave

• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)

• Employee Assistance Program

• Flexible Work Stipend

*Eligibility may differ by country

We are a Circle Back Initiative Employer and commit to responding to every applicant.

We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).

Employment at HackerOne is contingent on a background check.

HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.

This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.

For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

HackerOne Values

HackerOne commits to maintaining a strong, inclusive culture built for our employees and our community of hackers. We are driven by our five core values. We recognize that our mission is bigger than us, and therefore act with integrity at all times. As a team, we believe that transparency builds trust so we default to disclosure in our communications. Each individual executes with excellence, creating an environment of greater alignment and greater autonomy. We win as a team and respect all people to empower everyone to learn from each other, innovate, and grow.