Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Patient Engagement Specialist I - Must reside in PST & be bilingual (Spanish)

Remote: 
Full Remote
Contract: 
Full time
Salary: 
10 - 10K yearly
Experience: 
Mid-level (2-5 years)
Work from: 
Azerbaijan, Arizona (USA), California (USA), United States

Offer summary

Qualifications:

Fluency in Spanish required, 3+ years of healthcare experience, Experience with Zendesk preferred, Proficiency in EHR systems.

Key responsabilities:

  • Review and follow up on inbound requests
  • Outreach to patients using prospecting techniques

Sprinter Health logo
Sprinter Health Startup https://sprinterhealth.com/
11 - 50 Employees
See all jobs

Job description

About Us

At Sprinter Health, we're focused on dramatically expanding access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. Sprinter Health is building the clinical and technological infrastructure to realize a future of healthcare untethered.  We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. We’re backed by prominent VC’s, advised by a medical board of industry leaders, and led by former executives, physicians, and engineers from Google, Facebook, Labcorp, and Disney.

About the Role

We are rapidly expanding our operations as we build new partnerships across the healthcare spectrum. We are looking for an experienced, customer-centric individual to grow our patient engagement arm. As a Patient Engagement Specialist I, you are often the first voice of Sprinter Health. We are looking for someone that can use their voice to support patients in their care journey through convenient, at-home services.

A Day in the Life of a Sprinter Patient Engagement Specialist I
  • Your day will begin by reviewing and following up on inbound requests received from existing outreach campaigns
  • Throughout the day you will utilize deep prospecting techniques to outreach patients in a personalized and engaging way
  • You will use strong communication skills to build trust with prospective patients and caregivers to encourage and motivate them to schedule their appointments 
  • As you connect with patients, you will help educate them on the importance of receiving their ordered services as well as the benefits receiving them in-home with Sprinter Health
  • To support you in your role, you will build a strong understanding of the care model of each of our partners to support any outstanding questions patients may have
  • Work collaboratively with other representatives and healthcare professionals to ensure a seamless patient experience
  • As different customer situations arise, you will escalate questions and concerns to other teams for additional support
  • Other duties and/or projects as assigned including outbound calling to schedule patients

    • Skills and Requirements
  • Fluency in Spanish
  • Must reside in pacific standard time zone
  • At least 3+ years of recommended healthcare experience conducting outbound calls to patients
  • Preferred: experience working with Zendesk
  • Proficiency in using electronic health record (EHR) systems and other healthcare software-
  • Excellent written and verbal communication skills to present and explain information to customers
  • Proven skill managing multiple channels of communication including phone, email, chat, etc.

    • You will thrive at Sprinter Health if:
  • Flexibility, humility, and a sense of humor are your key personality traits
  • You are a strong and personable communicator
  • You excel at last minute problem solving and out of the box thinking
  • You are highly organized and love to follow a process
  • You have experience working in an on-demand service or healthcare environment
  • You thrive in a fast paced, high pressure environment

    • The Fun Stuff
  • Medical, Dental and Vision - 100% premium covered up to family
  • 401 with a match
  • Unlimited PTO
  • Generous parental leave (16 weeks for the birthing parent, 8 weeks for the non-birthing parent)
  • $10,000 lifetime max for infertility/fertility treatment

    • Sprinter Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Hospital ExperienceCommunicating With PatientsZendeskOutbound CallsElectronic Health Record Applications

    Other Skills

    • Communication
    • Customer Service
    • Organizational Skills
    • Problem Solving
    • Physical Flexibility
    • Humility
    Are you interested?

    Related jobs

    See more jobs