Remote Clinical Applications Specialist - CT Oncology

Provide telephone and remote clinical applications support to internal and external customers for the Philips CT and CT Oncology product line, delivering critical remote clinical support that employs strong clinical and product knowledge, multitasking between telephone and multiple software programs, with the soft-skills to deliver a caring, efficient, and consistent customer and patient experience.

Your role:

• Delivering remote clinical problem solving, solutions, services training, guidance where applicable, and education for DI/IGT solutions.
• Providing telephone and remote clinical applications support to internal and external customers for the Philips product line.
• Providing detailed documentation of case notes, product data and patient data in a timely, accurate and confidential manner
• Driving increased productivity through utilization of remote tools, technical and clinical skill, and optimized solution delivery
• Multitasking between telephone and multiple software programs, with the soft-skills to deliver a caring, efficient and consistent customer and patient experience

You're the right fit if:

• You’ve acquired a minimum of 2 years of medical imaging experience on Philips products; 5 years preferred
• RT (R) (T) registry in good standing with ARRT credentials preferred.
• An Associate’s degree, or equivalent certification and experience, is required; Bachelor’s degree preferred
• You are flexible for scheduled availability on a rotational basis to include evening hours.
• Your skills include in-depth knowledge of modality imaging and strong ability to troubleshoot issues and resolve problems anatomy. Must have excellent verbal and written communication and presentation skills and ability to work a team environment that drives positive results and team participation.
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You must be able to:
  • Work in an office/home office and/or remote setting.
  • Work flexible hours (based on business needs).

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our commitment to diversity and inclusion.

Philips Transparency Details

The annual pay range for this position in AZ, AR, IA, IO, KS, KY, LO, ME, MS, MO, MT, NE, NM, OK, SC, SD, TN, UT, VI, WV is $33.57 hour to $57.55/hour

The annual pay for range for this position in AL, CO, DE, FL, GA, HI, IL, ID, MI, MN, NV, NH, NC, ND, OH, OR, PN, TX, VT, VA, WI, WY is $35.34/hour to $60.58/hour

The annual pay for range for this position in AK, MD, NY, RI, WA is $37.10/hour to $63.61/hour

The annual pay for range for this position in CA, CT, DC, MA, NJ is $39.58/hour to $67.85/hour

The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation such as an annual incentive plan, sales commission, or long-term incentives may be offered.  Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement, and much more.  Details about our benefits can be found here. 

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. 

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.