SVP, Business and Hospitality Operations - FIFA World Cup 26™ FIFA

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Role and What You’ll Do:

As the SVP of Business and Hospitality operations, you will be responsible for managing three key areas within FWC26 that drive how the business operates as well as how we operationalize our hospitality experience in each venue. The three areas that this role will focus on are enumerated in more detail below. This role will support operations for the whole of the programmatic delivery:

1)      Management of Program Assurance functions including i) Sustainability, ii) safety; iii) human/labor rights

·       This role will lead and guide our policies and procedures for the whole of the program related to essential assurance functions to ensure we meet local, state, federal and international requirements as well as FIFA guidelines and standards for these areas.

2)      Management of Key Business Operations Functions including i) IT and ii) Procurement

·       This role will ensure IT coordination both within the program for Corporate IT requirements and at venues as we operationalize for the games

·       This role will lead procurement process in coordination with the delivery experience team, finance and legal

3)      Management of Hospitality Delivery Operational Functions including i) Venue Operations Mgmt and ii) Workforce Operations. This includes

·       Leading coordination with each venue and driving planning, build out and operationalization of the experiences that have been defined by our hospitality Subject Matter Experts with in the Hospitality Delivery Experiences organization

·       Lead coordination with our workforce operations team to ensure each venue has defined procedures, training and staffing to deliver the FWC26 at each venue

 

 

You Have These

·       Extensive experience in event operations, sports project development, financial management of a large scale business in sports or a related field, with a proven track record of success.

·       MBA or bachelor’s degree in business, finance, accounting, or equivalent experience. Master’s degree preferred.

·       Minimum 20 years’ experience in business operations and financial management practices.

·       Experience in a senior management position, ability to lead and manage teams effectively.

·       Deep understanding of the premium hospitality business, including comprehensive knowledge of rights management practices, industry regulations, and market trends.

·       Strong financial management skills with a demonstrated ability to develop and manage budgets, analyze financial data, and make strategic financial decisions.

·       Demonstrated experience establishing and maintaining procurement, accounting and financial systems.

·       Demonstrated capacity to manage internal systems, including financial and technological systems required.

·       Deep understanding of event operational requirements and process to develop them

·       Knowledge of the best practices for project and program management including project scheduling, budgeting and applicable systems to support effective cost and schedule management.

·       In-depth knowledge of contract law and a track record of successful negotiation of complex procurements

·       Demonstrated teamwork, organizational, and communication skills are critical.

·       Timely, accurate, and honest communication with other Senior Management Team members is central to this position.

·       Excellent communication skills, both verbal and written, with the ability to articulate complex ideas and strategies to various stakeholders.

·       A strategic mindset with the ability to contribute to the development and execution of organizational strategies.

·       Ability to work well in a busy, loosely structured environment and adapt to organizational changes while maintaining rigorous financial accountability and controls

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.