Program Manager

Location: London

Working Environment: Hybrid, Remote

The PMO team is responsible for centralized project and program management of major initiatives and promoting best practices across FactSet’s Technology division. We are looking to add a program manager with experience in driving mid- to large-scale transformation efforts and other crucial technology and process initiatives.

The Program Manager will be instrumental in contributing to the value delivered by FactSet’s Technology Function to internal and external clients. Candidates should be technically knowledgeable and effective communicators, capable of working across technical and business teams to support the implementation of delivery and governance models. This role involves collaborating with FactSet development teams, functional leads, management, and third parties to assist in establishing effective teaming and program structures. Responsibilities include supporting portfolio activities, intake and demand management, investment benefit assessment, OKR tracking, and cross-team collaboration to support organization-wide goals. This role is vital for supporting the success of our strategic efforts.

Responsibilities:

• Lead multiple, interconnected projects and programs to ensure mutual benefit and alignment with overall Technology and FactSet objectives.
• Establish and lead stakeholder review cadence of key strategic initiatives to highlight progress, foster teaming, identify risks, issues, and concerns and drive resolution.
• Work with teams on principles, tools, and best practices of program and project management.
• Develop metrics to measure, monitor, and report progress of programs and strategic initiatives.
• Identify areas for continual improvement in process and execution, with experience in process definition and mapping.
• Monitor project resource demand and capacity, highlighting areas of concern.
• Communicate goals, roles, responsibilities, and desired outcomes to cross-functional project teams to gain buy-in and delivery to project schedules
• Support Technology division portfolio activities, including project management tool governance, demand management, and project management best practices; support operations related projects/initiatives.
• Report to key stakeholders and team members on project status, progress, and risk including continually managing project expectations.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• 6-8 years of experience in project and program management, with financial services and technology experience considered a plus.
• Familiarity with network engineering, system infrastructure engineering, and hybrid cloud environments is preferred.
• Strong background in hybrid (agile + waterfall) project methodologies.
• Excellent written and verbal communication skills.
• Analytical thinker and problem-solver with acute attention to detail, accuracy, and accountability, balanced with strong business judgment.
• Exceptional interpersonal skills, with the ability to build strong relationships, work with individuals at all levels, and effectively solve problems and overcome obstacles.
• Demonstrated ability to work efficiently and effectively to meet deadlines.
• Independent leader who can work autonomously as well as collaboratively within a team, integrating knowledge and building internal networks for success.
• Experience with planning, task management, collaboration, and reporting/analytics using Targetprocess and Jira PPM tools, along with proficiency in the MS Office Suite and data visualization tools.

What’s In It For You:

• The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, innovative minds that value collaboration and welcome your new ideas to the table.
• Mentorship and growth opportunities from senior employees.
• Career progression planning and a focus on career development, complete with dedicated time each month for conference attendance, online learning seminars, and networking.
• A robust social community dedicated to volunteerism, intramural sports, and team-building events.
• Business resource groups that align with our DE&I strategy, designed to cultivate an inclusive environment for all.

Learn more about our benefits here.

Company Overview:

FactSet Research Systems Inc. is a global provider of integrated financial information, analytical applications and industry-leading services for the investment and corporate communities. As a publicly traded company (NYSE:FDS | NASDAQ:FDS) recently added to the S&P 500 index, FactSet delivers superior content, analytics, and flexible technology to help more than 162,000 users see and seize opportunity sooner. For over 40 years, the company has served financial professionals, which include portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients.  FactSet gives our clients the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry-leading support from dedicated specialists.