Remote, Nationwide - Seeking Accounts Receivable Analyst I
Everybody Has A Role To Play In Transforming Healthcare
At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.
Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.
Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.
The Opportunity
- ACH/Check/Wire transfer deposit reconciliation.
- Verify, classify, compute, post, and record accounts receivables data and bank deposits.
- Post payments in NetSuite.
- Ensure payments are applied as per customer payment remittance advice.
- Contact customer for supporting documentation on payment remittances and unidentified payments.
- Reconcile month-end bank report with posted entries in NetSuite.
- Address and notify GL team for correction/reclass entries in relation to cash applications.
- Escalate issues to leadership to prevent inaccurate cash applications.
- Route non-AR payments to accounting and/or RCM when received by PM.
- Confirm incoming ACH and wire payment through Bank portal and apply payment to customer's account on a daily basis including updating spreadsheets such as the daily cash log, as needed.
- Work with AR Analyst to convert check paying customers to EFT methods and keep log of check paying customers.
- Partner with AR Analyst II to resolve application issues, changes, or offsets.
- Reduce unapplied cash on a monthly basis.
- Identify short payments to AR Analyst II.
- Provide monthly unapplied payment reports to AR team, and any reporting needed by the accounting team.
- Assist in audit request documentation related to cash receipts.
- Log new, existing, amended, and terminated contracts from legal into AR SharePoint folder.
- For new and amended contracts, validate revenue legal entities for contract setup in NetSuite, and send request to NetSuite admin to update incorrect legal entities.
- Creating AR compensation templates and attach contracts in SharePoint. Send requests to NetSuite Admin to attach new contracts in NetSuite.
- Enter new, existing, amended contract compensation items into NetSuite Compensation Summary Tab.
- Maintain records for correspondence and documentation in relation to establish/new contracts.
- Partner with NetSuite Admin to ensure contract records and correspondence are kept up to date.
- Email AR Compensation templates/contracts to Dyads and AR Analyst II to review and populate accordingly.
- Communicate and present information to stakeholders about all contract-related matter from legal.
- Populate W9's by legal entity (TIN) and complete new vendor form requests for customers, as needed.
- Process accounting receivablesand incoming payments in compliance with financial policies and procedures.
- Review new and amended contracts with the operations team to confirm compensation, and ensure revenue is correctly aligned to each site's site line in NetSuite.
- Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables data and bank deposits.
- Follow escalation path for past due AR with each site's leadership and ensure Sr. AR Manager and site leadership are informed of the delinquency: >30 days (escalate to MD), >60 days (escalate to MD, RD), and >90 days (escalate to MD, RD, VP).
- Prepare and review invoices for completeness and accuracy, including gathering and summarizing supplemental billing information to accommodate customer billing requirements.
- Confirm billing contacts for invoice submission by email and ensure all necessary parties (PA, MD, RD, VP, etc.) are included.
- Review various billing system reports and follow up with customers or other division staff/management to resolve identified discrepancies. Make corrections as appropriate to ensure accurate billing following standard operating procedures.
- Monitor and track incoming ACH and wire payments through bank portal and apply payments to customer accounts as per customers' payment remittances.
- On a monthly basis, provide detailed written commentary for past due customers having >90 days open AR balance. Commentary will include explanation as to why AR is past due, confirmation that AR has escalated to leadership, and the expected outcome if known.
- Working with internal and external stakeholders to resolve site billing problems to reduce accounts receivable delinquency in a timely manner and informing leadership on payment status issues and resolutions.
- Work within the Accounting and Finance departments to post adjustment, accruals, and other designated transaction processing duties.
- Provide monthly receivable reports to the clinical Operational Teams and review as needed.
- Ensure a timely response for department emails and initiate contact with various sites via email or outbound calls in a professional manner while keeping and improving site relations.
- Assist with other projects as needed including other Accounting Duties as assigned. Perform related duties as required.
- For AR monthly closure, validate monthly invoicing by each site, and ensure monthly billing is complete and revenue is accrued if AR is unable to bill.
- Demonstrate and provide superior customer service to Vituity's physician leadership and customers.
Required Experience And Competencies
- Three (3) or more years of accounts receivable/collections experience required.
- Experience working with NetSuite required.
- Understanding of internal controls and SOX compliance required.
- Bachelor's Degree in accounting/finance, business or related field preferred.
- Strong analytical skills, accuracy, and attention to detail.
- A thorough knowledge and understanding of billing transactions and processes.
- Ability to communicate effectively.
- Good math aptitude and the ability to work accurately with numbers are essential.
- Ability to multi-task and meet deadlines in a fast-paced environment.
- Systems knowledge: Microsoft office, and NetSuite.
- Ability to utilize Excel pivot tables, formulas, and charts.
- Multi-entity and high-volume AR experience.
- Foster trust and build mutually respectful relationships by speaking and acting with integrity and following through on commitments.
- Ability to create a collaborative environment by sharing ideas; recognizing strengths, skills and perspectives; celebrating our successes; andproviding the tools, support, and training needed for each of us to grow as a professional and enhance the success of the organization.
The Community
Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.
- Monthly wellness events and programs such as yoga, HIIT classes, and more
- Trainings to help support and advance your professional growth
- Team building activities such as virtual scavenger hunts and holiday celebrations
- Flexible work hours
- Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
Benefits & Beyond*
Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.
- Superior health plan options
- Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
- Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
- Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
- Student Loan Refinancing Discounts
- Professional and Career Development Program
- EAP, travel assistance, and identify theft included
- Wellness program
- Vituity community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
- Purpose-driven culture focused on improving the lives of our patients, communities, and employees
We are excited to share the base salary range for this position is $24.28 - $30.36, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.
We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.
Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.
- Benefits for part-time and per diem vary. Please speak to a recruiter for more information.
Applicants only. No agencies please.