Overview:
The Sr. Solutions Consultant is a pivotal individual contributor role focused on delivering innovative, client-centered solutions to support business growth and enhance client satisfaction. This role combines strategic problem-solving, deep market research expertise, and operational excellence to address client needs effectively. As a key contributor, the Sr. Solutions Consultant plays a vital role in advancing the company’s market position through expert guidance and tailored solutions. The role combines strategic planning, operational excellence, and thought leadership to enhance the company’s market position and client satisfaction.
Fuel Cycle is regularly recognized as a great place to work. Our recent awards include 2024 Built In Best Places to Work, 2023 Inc Best Workplaces, as well as Comparably Best CEO, Best Company for Women, and Best Company for Diversity. Learn more about our Culture & Values here.
Key Responsibilities:
Research Expertise and Strategy
- Leverage extensive product and market research expertise to design and scope tailored research projects and comprehensive research solutions aligned with client objectives.
- Collaborate with senior leadership to align services with company objectives.
- Train and coach Enterprise Sales Directors (ESDs) and Account Directors (ADs) in discovery, insights delivery, and solution presentation.
Prospect Engagement and Solutions Delivery – New Business
- Serve as a trusted advisor throughout the pre-sales process, providing both functional and technical insights into market research solutions, including quantitative and qualitative methodologies, use cases, and product integrations.
- Oversee the design of technology-based community partnerships and ad hoc market research projects.
- Support pre-sales activities such as platform demonstrations and partnership planning.
- Support the sales and account teams by addressing customer inquiries related to project feasibility, collaborating with internal teams, and providing strategic recommendations to clients.
Client Engagement and Solutions Delivery – Expansion
- Act as a trusted advisor for high-value client expansion opportunities.
- Design advanced research flows and partnership plans tailored to client needs.
Operational Excellence
- Implement frameworks and strategies to enhance sales and customer experience.
- Optimize processes for pre-sales activities, including demos and solutions.
- Monitor and refine sales motions to improve productivity and win rates.
- Collaborate with the product team to integrate client feedback into platform development.
Thought Leadership
- Represent the company at industry events, webinars, and conferences.
- Create and deliver thought leadership content that highlights innovative solutions.
- Advocate for AI solutions and provide feedback to product teams on client use cases.
Your Success Metrics:
- Achievement of New Business Bookings Quota.
- Growth in consulting services revenue and client portfolio.
- Improved client satisfaction scores and retention rates.
- Efficiency metrics for pre-sales and solutions delivery processes.
- Successful development of team capabilities and performance.
- Thought leadership impact as measured by speaking engagements and content reach.
Who you'll work with:
- VP, Sales
- Enterprise Sales Directors
- External clients & prospects
Core Skills, Competences & Attributes:
- Market Research Expertise – Proficiency in qualitative and quantitative methodologies and a deep understanding of market research technologies.
- Client-Centric Problem Solving – Skilled at translating complex client needs into actionable, tailored solutions.
- Communication and Influence – Exceptional presentation, interpersonal, and negotiation skills to inspire teams and engage stakeholders.
- Team Development – Proven ability to mentor, coach, and build high-performing teams.
- Sales and Solutions Design – Experience with pre-sales motions, value assessments, and partnership road mapping.
- Operational Excellence – Strong focus on implementing scalable processes to enhance team efficiency and productivity.
- Technology Savviness – Knowledge of AI applications and research platforms for delivering advanced insights.
- Adaptability – Resilience and flexibility to navigate dynamic client needs and market trends.
- Thought Leadership – Ability to represent the company at industry events and contribute to thought leadership initiatives.
What you'll bring:
Educational Qualifications
- Bachelor’s degree in Business, Marketing, Market Research, or a related field.
Professional Experience
- Minimum 8 years of experience in market research, including consulting or client-facing roles.
- Demonstrated success in developing high-performing teams.
Technical Skills
- Expertise in market research methodologies and technologies.
- Familiarity with AI-driven solutions and platforms.
- Proficiency in partnership planning and solution design frameworks.
Personal Attributes
- Strategic thinker with strong problem-solving skills.
- Excellent communication and collaboration abilities.
- Passionate about mentoring and team development.
- Adaptable, innovative, and results-oriented.
Other Requirements
- Willingness to travel to meet clients and participate in industry events.
Benefits:
- Health/Dental/Vision Insurance
- 401k match
- Equity Purchase Option
- Flexible Work Schedule
- 15 Vacation Days + 7 Sick Days annually
- 12 Company Holidays + 4 Floating Holidays/Recharge Days (giving you the flexibility to celebrate or observe non-standard holidays, or take time to rest and recharge)
- Parental Leave
- Monthly Internet/Phone Stipend
- All Team Perks: many including: Rightway, Headspace & more
- LA & NY HQ Perks: Weekly community lunches, refreshments & snacks
- Pet Friendly HQs
This position pays between $120,000 - $140,000 base salary + bonus. Your final base salary will be determined based on location, work experience, skills, knowledge, education and/or certifications.
If you are located within a 25-mile radius of our LA or NY HQs, you will be considered a hybrid associate and will be required to be in the office 3 days/week.
About Fuel Cycle:
Fuel Cycle accelerates decision intelligence for legendary brands by enabling organizations to capture, analyze, and act on insights required to launch new products, acquire customers, and sustain growth. By leveraging Fuel Cycle’s Research Engine, a SaaS software platform, brands forge connections with their key audiences and harness actionable insights that drive confident business decisions. Our technology enables decision-makers to maintain constant connections with their customers, prospects, and users to uncover real-world actionable intelligence and insights. By integrating human insight with critical business data, and through automated quantitative and qualitative research solutions, the Fuel Cycle Research Engine powers product innovation, brand durability and sustainable growth.
At Fuel Cycle, we embrace the values of diversity, equity, and inclusion and are committed to fostering an inclusive company culture. We believe that everyone, regardless of their background or identity, should have equal access to opportunities for growth and advancement. Our selection processes and career pathways are designed to be fair, transparent, and free from bias. We value the unique perspectives and contributions of each team member, knowing that this diverse range of experiences strengthens our team. Fuel Cycle stands firmly against discrimination based on disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.
Fuel Cycle is an equal opportunity employer and fully comply with the Americans with Disabilities Act (ADA). We will provide reasonable accommodations for qualified applicants and employees with disabilities, as needed, to enable them to perform the essential functions of their job and participate in the application and interview process. If you require accommodations during any part of the application process, please contact us at hr@fuelcycle.com to discuss your needs.
Compensation Range: $120K - $140K
