PaceMate™ Integration Analyst (full-time, remote)
Primary Location: All U.S. Locations (remote)
Why work at PaceMate?
Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate is one of the nation’s fastest-growing companies in cardiac rhythm management software and remote monitoring. Combining the most technologically advanced cloud-native software, research-grade data, and seamless integrations, PaceMateLIVE™, the company’s flagship remote monitoring software platform, is enabling many of the nation’s most renowned electrophysiologists, device clinics, and healthcare systems to effectively manage their device patient populations. With PaceMate, healthcare organizations can experience comprehensive interoperability and secure data exchange—significantly improving patient outcomes, reimbursements, and productivity.

JOIN OUR TEAM
Joining the PaceMate™ Team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy turnkey solutions that identify lost revenues and inefficiencies.

We are currently seeking a Remote Integration Analyst who will be responsible for supporting the product and integration team on customer EHR Integration initiatives. This role also serves as the primary PaceMate point of contact and subject matter expert for assigned EHR projects and is responsible for meeting customer needs and company objectives in the EHR rollout process, leading the deployment of HL7®FHIR® API standard implementations with active EHR integrations across several simultaneous customer projects. The Integration Analyst will work as an interface lead on some projects including design consultation for project scope definition and testing/troubleshooting with client stakeholders. The Integration Analyst will be responsible for collaborating with team members to ensure a successful project installation and continually enhance processes and workflows to improve business operations, client experience, and delivery of integration offerings. The Integration Analyst may also be responsible for functioning as a testing coordinator in a leading role or support position based per EHR project implementation; this requires the Integration Analyst to serve understand the basics of the PaceMate LIVE application, workflow as a non-production user, and the variances associated with each EHR integration offering.

PaceMate offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Serves as a technical integration analyst during sales calls as needed by answering technical questions related to integration and PaceMate functionality while exhibiting the ability to communicate the subjects in laymen terms.
Support and lead in partnership with appropriate technical team members active EHR integration projects
Develop detailed implementation roadmaps in conjunction with the Integration (Technical) Project Manager using input from clients, product development, and PaceMate integration and commercial or Customer Success resources
Provide FHIR and HL7v2 knowledge and expertise as a consulting service to our clients and internal technical project team
Contribute to continued QA of EHR connections, supporting both business and IT teams in effective communication of issues and solutions
Maintain appropriate levels of current knowledge and the ability to interpret, comprehend and apply policies related to EHR Integration
Collaborate and communicate effectively with other PaceMate team members included in the client implementation of product
Lead testing and troubleshooting communications including webinar sessions with active EHR integration projects while utilizing resources both internally and externally
Serve as the technical build expert between major EHRs and PaceMate product
Create and QA client specific HL7 documentation for results and charges
Works within the PaceMate integration and development tools and systems necessary to perform job function
Functions as a testing coordinator in a leading role or support position based on EHR project implementation; this requires the Integration Analyst to serve understand the basics of the PaceMate LIVE application, workflow as a non-production user, and the variances associated with each EHR integration offering.

QUALIFICATIONS:
An individual must be able to perform each Essential Function of the job satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions. Nothing within this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

EDUCATION, TRAINING, AND EXPERIENCE:

Bachelor’s or Associate Degree in Engineering, Business, Project Management, Computer Science, Education, Technical, Business/Administration, MBA, Information Technology, Management, or a related field preferred, or an equivalent combination of education and experience.
Two or more years of experience with HL7 v2 interfaces including implementation and support roles. Demonstrated experience with one or more EHR partners including Epic (Preferred), Athena and/or Cerner.
Experience implementing or developing with interoperability technologies, such as HL7, FHIR, Postman, etc.
Basic understanding of HL7 standards and SQL. Strong presentation, written, and verbal communication skills, with a history of past professional success.
Demonstrated ability to adapt to a dynamic work environment, communicate to C suite, and thrive in a self-starting culture.

LICENSURE / CERTIFICATION:
PMP, CMP, CAPM, ACP, BVOP, PMI, CISSP, ITIL, HRP, IPMA, CAHIMS, S/4HANA, PM, PMI-ACP, or similar area of specialty a plus.

REQUIRED EQUIPMENT

Must have access to stable, reliable internet access.

PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is consistently required to remain in a
stationary position, constantly operate a computer or other office equipment, and frequently.
communicate with customers and employees. Must be able to exchange accurate information,
with the ability to effectively, utilize voice over internet protocol; and repetitive motions using.
fingers and forearms in data entry.

TRAVEL REQUIREMENTS:
Position is primarily a remote-based role however travel may be expected on a pre-planned basis as determined by the manager / leadership team. Travel is estimated to be less than 20%. Travel

Examples of required travel may include, but are not limited to:

1) new hire or team training (estimated 2-3 business days in person meetings outside of travel time) during onboarding
2) PaceMate in person team meetings (estimated annually or twice annually)
3) Sales meeting for an onsite sales client visit (typically 1 business day for meeting plus travel time)
4) Industry conference meetings, such as HRS or EHR-vendor conference sessions (length based on conference session)

REPORTING RELATIONSHIPS
Supervised by: Sr. Director of EHR integrations
Supervises: None
COMPANY DESCRIPTION
PaceMate® is a pioneering force in cardiac remote monitoring and data management. We’re driven by a mission to modernize digital healthcare and envision a future of connected, personalized cardiac care. Since 2015, PaceMate has been simplifying and streamlining device clinic operations with one easy-to-use platform—PaceMateLIVE™. As the industry’s only comprehensive cardiac remote monitoring solution, PaceMateLIVE uniquely pairs device and EHR data and prioritizes patient care intelligently. Visit PaceMate.com to see how together—We never miss a beat.®

About PaceMate
Recognized as a Top 100 Healthcare Technology Company by Healthcare Technology Report, PaceMate offers the most comprehensive remote cardiac monitoring solution in the industry. PaceMateLIVE is the only clinical dashboard with user-friendly integrations for all implantable cardiac devices, ambulatory monitors, consumer ECGs, and heart failure products. PaceMate’s Auto-Triage™ prioritizes patients based on clinician-customized standards—not device alerts—resulting in a substantial reduction in alert burden. With the most live connections through EHR-partnered integrations across Epic, Cerner, and athenahealth, PaceMate offers a true, vetted, and validated industry-leading solution for interoperability: ensuring bi-directional data transfer for more accurate reporting, streamlined workflows, and one-click billing. PaceMate’s software-only, concierge on-demand, and full-service offerings deliver a flexible, customized solution for cardiac practices. Visit PaceMate.com to learn how one platform is transforming the future of digital health.

Integration Analyst

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