Territory Manager

JOB DESCRIPTION:

About Abbott
 

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
 

Working at Abbott
 

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

• Career development with an international company where you can grow the career you dream of .

• Amazing health and wellness benefits and perks.

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

This role works for Neuromodulation. Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.
 

Overview

This role is responsible for maximising sales volume and market share of designated products within an assigned territory.

Responsibilities

Core Job

• Obtain and maintain Neuromodulation product certification.

• Achieve sales targets and increase market share for assigned territory.

• Actively implement and execute on salesforce effectiveness initiatives to help drive business growth and sales skills development including strategic territory and account planning, customer profiles and sales training.

• Utilise available sales analysis tools to assist in territory planning.

• Develop relationships with and service key customer groups, identify and utilise key customer networks.

• Support implantation and post-operative follow ups of devices within your territory.

• Utilise internal resources to assist servicing customers within your territory.

• Manage allocated consignment stock.

• Maintain accurate customer profiles.

• Maintain up to date product knowledge and actively participate in education programs.

• Assist with product marketing and launches.

• Provide market feedback on product and competitor activity.

• Attend to/comply with customer service and other administrative requirements within the required timeframe.

• Attend company sales meetings as required.

• Ensure maintenance of company property/assets.

• Handle and document customer complaints according to Field Event Reporting Standard Operating Procedure.

• Perform other related functions and responsibilities as directed by Manager.

• Some rural, interstate and possibly international travel may be required to fulfil your duties.

• You may be required to work outside of your ordinary hours of work to participate in essential training, team meetings, customer events or trade shows/conferences.  These events may take place on an evening and/or weekend.
   

Quality, Safety and Environmental

• Attend regular departmental meetings with relevant manager/supervisor to build in continuous feedback mechanisms.

• Meet the requirements of ISO by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.

• Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures, and work practices with the intent of preventing or minimising accidental exposures to self, colleagues and/or the environment. 

• Ensure any PPE provided by the Abbott is worn.

• Report any accidents or incidents within 24 hours through Donesafe and notify your manager.

Conduct

• Ensure all activities carried out by self and others are in accordance with legislative employment policies, health & safety requirements and global policy.

• Promote a standard of excellence for quality and customer focus at Abbott.

• Uphold the Abbot Code of Business Conduct.

• Live our Abbott Values – Pioneering, Achieving, Caring, Enduring.

• Maintain up-to-date knowledge of Abbott standard operating procedures and policies and always ensure compliance.

• Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards.

Essential Requirements
 

On Call

• This role requires participation in the relevant on-call roster applicable to your role.
   

Qualifications and Experience
 

Essential

• Tertiary qualification in Medical, Business Management field or other related field required.
   

Competencies and Attributes

• Good understanding of the industry process and function

• Ability to convincingly discuss product range with customers, as well as internal and external experts.

• Excellent communication and persuasion skills.

• Selling skills that include managing customer relationships, discovery of customer needs/requirements, follow up of sales leads, demonstrating the products, able to develop solutions and resolve problems, negotiating and closing the deal.

• Good understanding of the industry process and function; able to convincingly discuss this with customers, as well as internal and external experts.

• Time Management and problem-solving skills

• Passion for results and continuous improvement, both personally and professionally.

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

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