Senior Manager Operations

YOU WILL:

• Act as a strategic advisor to the leadership team, helping to shape and execute the studio’s strategic initiatives.
• Facilitate cross-departmental collaboration to ensure alignment with the studio's goals and objectives, while optimizing operational processes for increased efficiency.
• Foster and maintain strong stakeholder relationships by creating the mechanisms which enable effective decision-making and problem-solving across the studio.
• Develop comprehensive project plans that include timelines, resource management, and risk mitigation strategies, while facilitating communication across the organization.
• Manage, prioritize, and curate agendas and topics that require timely decision making and analysis. 
• Prepare and oversee the creation of presentations, reports, and documentation for internal and external stakeholders, ensuring clarity and precision.
• Manage strategic initiatives as directed by executive leadership, leveraging your insight and expertise to drive them to success.
• Develop and monitor key performance indicators (KPIs) for inventory operations and develop reporting and auditing processes
• Provides guidance to improve operations processes and onboard new technologies or partners
• Ensures all product deliverables are met based on the operations policies and procedures set
• Collaborate cross-functionally with relevant departments to meet a common understanding of deliverables and delivery schedules
• Collaborate with the finance team to implement and monitor financial controls, budget analysis, forecasts/projections, and overall reporting efficiency
• Use data analysis to optimize and improve operational strategies and processes
• Mentor team members and foster a culture of continuous improvement and customer service excellence

YOU NEED:

• Bachelor’s degree in Business Administration, Project Management, or a related field.
• A minimum of 5 years of experience in project management of production leadership, ideally within the game development or technology sector.
• Demonstrated experience in strategic operations or similar roles is advantageous.
• Strong grasp of game development processes and methodologies, with excellent organizational and leadership skills.
• Outstanding communication abilities and a knack for facilitating collaboration in a dynamic, fast-paced environment.
• Proactive problem-solving skills, with a keen attention to detail and the ability to manage multiple priorities effectively.

PLUS:

• PMP or equivalent project management certification.
• Familiarity with game development tools and software.
• Knowledge of agile and scrum methodologies.
• Passion for gaming and a solid understanding of industry trends.
• Proven track record of managing complex operations and leading teams to achieve business objectives
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization

OUR CORE VALUES:

• Storytelling
• Quality
• Obsession
• Creativity
• Subversion
• Collaboration
• Scrappiness

EMPLOYEE EXPECTATIONS:

• Kindness
• Result-Oriented
• Autonomy
• Efficiency
• Humility
• Be real.
• Be weird.

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