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The Outline is a new kind of publication, built for the modern world. Our goal is to tell you the most fascinating stories about power, culture, and the future every single day — and to tell those stories in a truly different way.
Our client is one of Australia’s leading brokerages with a team of over 15 certified specialists and dozens of awards, including the acclaimed Better Business Awards Broker of the Year.
They have a proven history of exceptional outcomes and service for their clients. Whether you're buying your first home, upgrading, investing or wanting to supercharge your finances, our team of experts will deliver the right solution.
Key Responsibilities:
Updating borrowers’ details in CRM by using supporting documents provided by them
Completing calculation part in CRM i.e. Funding position, borrowing capacity, and Product comparison.
Generating NCCP documents i.e. credit guide, Preliminary assessment, and Credit proposal.
Promoting to ApplyOnline and completing the application.
Generating lender documents.
Generating and Analysing borrower’s VEDA report
Uploading documents in AOL and submitting an application as per the broker’s advice.
Pricing discretion request.
Calculating the lender's serviceability to check the maximum loan that the bank can approve based on the borrower's current financial position.
Experience and Skills:
Proven experience in loan processing or a similar role.
Strong understanding of mortgage industry regulations and compliance requirements.
Proficiency in Salestrekker or similar loan processing software, as well as MS Office, particularly Excel.
High degree of accuracy and attention to detail.
Strong organisational and time-management skills.
Excellent communication skills, with the ability to manage client interactions professionally.
Performance Metrics:
Accuracy: Maintain error-free documentation.
Turnaround Time: Efficient processing from application to approval.
Customer Satisfaction: Positive feedback from applicants.
Compliance Rate: Adherence to regulatory standards.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.