Grade Level (for internal use):
08The Role: Lead Data Analyst
The Team: The ownership team’s main mission is to provide our clients through our platform with the most accurate data in a timely manner. Our goal is to study the market’s legislation and the different public financial data sources that will allow us, together with the tech team, to build repeatable processes and deliver new solutions to the market. Success is measured through our capacity to find new ways to broaden our data coverage, as well as enhancing the collection procedures.
What’s in it for you:
The Impact: This role will involve working with the manager on various initiatives related to the process, people, and projects within the team. This is a chance to work with a team of enthusiastic associates and contribute to achieving their goals. It gives you opportunities to ideate and implement automation projects, workflow management, for the respective processes. Accountability would be towards understanding and owning the business objectives; being a role model for peer group; communicating with passion and enthusiasm, embracing change as a way of working; and leading by example when communicating new initiatives.
Responsibilities:
Process KPI Maintenance for client queries ensuring TAT is met and quality responses are provided to the clients. Ensuring the key performance drivers of CQ timeliness and quality of responses are met consistently
Ideate and execute Process improvement and Automation projects
Managing client centric projects independently includes scoping the project, Problem Statement, implementation Roadmap, Communication ETAs, Monitoring progress
Timely and crisp communication to Management and researchers about work in progress and challenges
Collaborate with other Collection Teams, Data Management, and global teams to achieve organizational goals and promote diversity. If experience of these kind already there, it will be an added advantage
Knowledge share, policy documentation, Quality control initiatives, Process review, Mentorship, and talent development
Stay abreast of updated guidelines and policies
General understanding of client support process, KPIs and other related metrics
Involvement in policy formation, data extraction through SQL, trend analysis and brainstorming on systematically clean bad data to deliver quality data to clients
Deliver predefined individual and team targets including delivering outcomes with quality and excellence.
Escalating concerns on time and with correct line of communication
What We’re Looking For:
Pathfinder Expertise
Proven History of meeting & exceeding targets with high efficiency in current role
Analytical mindset to find process efficiencies, improvement ideas along with implementation & change management
Expert understanding of guidelines & policies in current role
Soft skills like communication, stakeholder relationship, mentoring
Prior experience in onboarding and setting up workflows
Strong hands-on SQL Queries and Power BI platform
Basic Qualifications:
Hands on understanding of the Pathfinder/Workflow logics
Working exposure of CIQ & CIQ Pro Platforms & other offerings
Excellent Written and Verbal Communication
Advance level of understanding and executing SQL Queries
Understanding of LEAN principles is a must & if have driven Automation projects with quantifiable benefits, will be an advantage
An inquisitive and investigative nature
Comfortable to work in core night shift and early morning shifts only
Preferred Qualifications:
Certification and hands-on experience in MS-office (Excel, Word, PowerPoint)
Working knowledge of Excel Macro & Data Visualization Tools
Good understanding of the Capital IQ Platform, MI Platform & Excel Plugins
Flexible Working (optional):
We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at the interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.
Return to Work:
Have you taken time out for care responsibilities and are now looking to return to work? As part of our Return-to-Work initiative (link to career site page when available), we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
Grade/Level: 8 (relevant for internal applicants only)
The Location: Ahmedabad
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
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Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
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