Job description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

We are seeking an experienced Engineering Manager to lead one of our Platform Engineering teams, which is primarily responsible for our Kubernetes infrastructure in AWS. This would be part of our wider Fabric team responsible for delivering the foundational platform to internal service teams. The ideal candidate will possess exceptional technical expertise in development, management, and security, coupled with strong leadership skills to mentor and develop engineers at all levels. The Engineering Manager will play a pivotal role in driving innovation, fostering collaboration, and ensuring the successful delivery of high-quality solutions.

How will you contribute?

Technical Leadership: Provide technical guidance and direction to the team, ensuring the design, implementation, and maintenance of a resilient, scalable and cost-effective platform

Team Development: Mentor and coach engineers within the team, fostering a culture of continuous learning, growth, and improvement.

Project and Stakeholder Management: Collaborate with cross-functional teams to define requirements, establish project timelines, and allocate resources effectively to deliver high-quality solutions that meet customer needs.

Collaboration: Foster a collaborative environment within the team and across departments, promoting open communication, knowledge sharing, and teamwork.

Technical Innovation: Drive technical innovation within the team, exploring new tools, technologies, and approaches to enhance performance, security, and reliability.

Risk Management: Identify and mitigate technical risks, proactively addressing challenges to minimize disruptions to service delivery.

Quality Assurance: Establish and enforce quality standards and best practices for development, testing, and deployment to ensure the delivery of reliable, secure infrastructure and the platform.

What will you bring?

Bachelor's degree in Computer Science, Engineering, or related technical field

Proven leadership experience with the ability to inspire and motivate a diverse team of engineers.

Proficiency in at least one higher level programming language (e.g. Java, Python).

Strong experience with containerization technologies (e.g., Docker, Kubernetes) and cloud computing platforms (AWS).

Demonstrated ability to mentor and develop engineers at various levels of experience.

Exceptional communication and interpersonal skills, with the ability to collaborate effectively in a cross-functional team environment.

Experience working with Infrastructure as Code tools (e.g. terraform)

Nice to have:

Experience working in regulated / compliance spaces with a strong emphasis on security

Experience managing and operating Kubernetes

Experience developing and building an Engineering Platform

Experience in recruiting and building high-performing engineering teams

AWS certifications will be a bonus

What do we offer?

We value our people and offer a competitive salary along with company bonus

Strong maternity and paternity scheme

A workplace pension scheme

Take what you need holiday package

Private medical insurance

Dental plan

Group life assurance

Group income protection

Employee assistance programme

A monthly wellness allowance

Adoption assistance

Stock options

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

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