QA & Software Tester (remote, GMT) at Reincubate

We’re looking for an experienced QA & Software Tester to join the team working on Camo (reincubate.com/camo). Camo helps you easily get great video for meeting, streaming, or recording, and it’s available on Windows, Mac, iOS, Android, with more platforms in the pipeline.

Camo was nominated for an Apple Design Award in 2023 and featured in Microsoft’s Build ‘23 keynote. The Verge called it “a solution to all your webcam problems” and users have rated it 4.85 star on the App Store. Camo has sophisticated AI/ML capabilities, and it takes advantage of NPUs on the latest and greatest Windows AI PCs.

Reincubate’s customers include teams at Apple, Google, Facebook, Microsoft, and Amazon, the world’s top universities, VIPs around the world, and plenty of people who just want to look better online. The company’s work has been recognised by HM Queen Elizabeth II and users rate Reincubate as one of the UK’s most-loved software companies (reincubate.com/about).

This role is remote, and fits working in UK hours: that’s GMT. The role is probably right for you if you’re curious and energised by building highly-polished products that just work, and would enjoy working at a values-led, remote, indie business. Here’s Aidan the CEO & founder talking about the role.

You will:

• Test new versions of the app to confirm that new features work as intended, provide feedback on the design of new features, and to look for bugs
• Support communication between the support and engineering teams to ensure that the success team’s technical questions are answered and that the engineering team understands any issues our customers are facing
• Work with our support team to measure the impact of bugs on our customers in order to help our engineers prioritise fixes
• Investigate bugs which our customers have reported so that we can understand them better: finding ways to replicate them and working with our engineers to work out the root cause

We will:

• Help you set up and contribute to a productive working environment, wherever you are: delight builds on delight
• Give you autonomy in your work, we trust you to solve hard problems well
• Help you settle into your role, manage your responsibilities, and grow as a member of the team: progress comes through sustainable growth
• Provide a space for you to share your opinions and ideas on any topic; integrity and openness are bedrocks of how we interact with one another and our users
• Provide excellent benefits: competitive salary, 25 days’ paid vacation, flexible hours, remote work, stock options, healthcare, paid parental leave, matched pension 401(k), equipment, allowances for home-offices, remote work & professional development

You might suit this role if you:

• Get satisfaction from diving deeply into technical problems to develop a precise understanding of them
• Enjoy working as part of a small, focused team of individual contributors, and like taking ownership of issues
• Wish there were more apps which “just work”
• Want to develop your understanding of the testing and bug fixing process in a modern software company
• Have a passion for excellent apps, and a keen eye for bugs and design issues
• Have a high level of attention to detail
• Can communicate technical details clearly, with strong organisation and process skills
• Have any experience with software engineering — although it's not necessary

You’ll maximize your chances when applying if you:

• Include a CV that gives us a great idea of who you are and what you’re about
• Take a time to look at who we are, and what we’re looking for
• Share examples of you succeeding with the sort of things we’re looking for in your cover letter
• We recommend not using AI to write your application; this tends to result in similar-looking applications that make it harder for us to learn about you (we don't use AI in screening applicants, a real person reads every application)