Claims (Legal Services) Administrative Assistant

Must be able to work in the GFB home office in Macon GA on a daily basis.  This is not a remote or hybrid position. 

DESCRIPTION OF ESSENTIAL DUTIES:
• Aid and assist the Claims Litigation unit with tasks which support the operation. This includes but is not limited to operations, servicing of lawsuits in a timely manner, and carrying out other administrative assistant work in the department.

OTHER RESPONSIBILITIES/REQUIREMENTS
• Assist the Claims Litigation team to ensure prompt handling of new lawsuits. Participate in company projects and committees as needed.

• Maintain an updated knowledge of reporting methods and software.
• Other work-related duties as required or as directed by management.

QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS:
1. High school graduate with some college (1-2 years) preferred.
2. Previous legal assistant type experience and/or employment in legal setting helpful and preferred.
3. Strong typing (55+ wpm), communication, telephone, and organizational skills required.
4. Ability to work in a fast paced office, to prioritize work schedule, work well independently and with others.
5. Proficient level of working knowledge of Word and Excel.
6. Must be able to read, analyze and interpret procedures, instructions, manuals and other documents as required.
7. Excellent telephone, public relations and oral/written communication skills required.
8. Must be able to solve practical problems and deal with a variety of concrete variables.
9. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
10. Must possess advanced proficiency and skills with computers including experience with Excel, Word, PowerPoint, and Access and familiar with typical company web-based system applications.

OTHER SKILLS/ABILITIES:
The employee must be able to organize and prioritize work; must have knowledge of office administration procedures and able to operate most standard office equipment. The employee must pay attention to detail in composing and proofing material. Must be self-motivated with initiative and ability to make decisions and accept responsibility. Must be flexible to respond to unexpected situations that require immediate attention. A high level of confidentiality is to be maintained by the employee. Must be adaptable to change on short notice and have excellent people skills such as diplomacy, tact, patience, good listener and communicator.

SUPERVISORY RESPONSIBILITIES:
None

PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; talk and hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand, walk and stoop. The employee must regularly lift and/or move up to 10 pounds. Specific vision requirements by this job include close vision and the ability to adjust focus.