Career Opportunities: Nurse Care Coordinator - RITH (12372)

Your career in healthcare made personal

At Medibank we’ve recently unified our health services under one brand – Amplar Health. 

With over 1000 employees, our nurses, GPs and other amazing allied health professionals our focus is on improving healthcare experiences and championing greater access, choice, and control for people in Australia when it comes to managing their health. 

The Opportunity  

We are looking for 2 experienced Registered Nurses to join our Clinical Programs team as Care Coordinators to support the RITH program that Amplar Health delivers to patients in their home. We have 2 opportunities available, one being a 12 month parental leave contract, working 3 days a week and the other is a permanent position working 4 days a week. Whilst both roles have the option of being fully remote i.e. work from home, we are looking for candidates based in Victoria and who have a strong understanding of the VIC healthcare system and services.

Reporting to the Program Lead, you will initially be trained to support our RITH program but, over time, may also be upskilled to support the HITH and AHHC programs. Using your clinical skills, you will ensure a comprehensive patient centred management plan is achieved by:

• Conducting initial phone assessment, care planning and goal setting.
• Coordination of in-home services to support the rehabilitation and recovery of patients.
• Monitoring patient progress and updating care plans as appropriate.
• Building and maintaining effective relationships with a variety of different stakeholders including primary and secondary care organisations and your non-clinical support team.
• Liaison with healthcare professionals and specialists.
• Provision of telephone support, education, and advice.

    About You

As an outstanding communicator, your intuitive people skills will be central to your success. You will be naturally empathetic, observant, attentive, trustworthy, and committed to making your patient feel safe and comfortable. You will be client and goal focused who is driven to achieve positive customer outcomes. You will also have:

• Minimum 2 years' experience as a Registered Nurse with unrestricted AHPRA registration
• Experience working in acute setting and ideally experience in care coordination.
• Strong customer service orientation and relationship management.
• Excellent clinical reasoning skills.
• Ability to work in a fast-paced environment.
• Proficient computer skills to enable fast and accurate data entry into patient electronic medical records.
• Have a reliable internet connection speed.

Our much-loved Perks

Our Vision is to be the healthiest workplace in Australia by 2030. For you that means having access to the best work perks and benefits to help you be your healthiest self every day, including:

• Subsidised Medibank/ahm health insurance + discounts on pet, car, travel insurance. 
• Feel Good Health Hub – a digital platform for your mobile that gives you access to a range of clinical health and wellbeing services at your fingertips.
• Ongoing professional development

Learn more about Amplar Health at https://amplarhealth.com.au

We celebrate diversity of thought because we want to make better decisions for our customers and our people. As we work towards our goal of making health personal, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. 

We’re also committed to supporting better accessibility for our customers and our people. We encourage applications from candidates with a disability, if you require any adjustments or alternate formats of key information at any stage of the recruitment process, we welcome hearing from you via careers@medibank.com.au or (03) 8622 5666.