Analyst, Automation Services

Whip Media is the leading SaaS platform transforming how the media and entertainment industry licenses, distributes, and manages content across the global streaming supply chain. Trusted by the world’s largest studios, networks, and streaming platforms, we empower data-driven decisions that maximize revenue, streamline operations, and scale profitable content strategies. Backed by a team of passionate experts, we’re redefining the entertainment industry with innovation, collaboration, and a culture that values fun as much as impact. If you’re ready to make a difference at the intersection of entertainment and technology, join us and help shape the future of entertainment!

The Analyst, Automation Services, is a key member of Whip Media’s Customer Success/Client Operations team. This role focuses on identifying, developing, and maintaining automated solutions for manual and repetitive operational processes. Leveraging tools such as Excel (VBA macros), UiPath, Selenium, Python, and Machine Learning, the Analyst will help streamline workflows and enhance efficiency. This is an entry-level role ideal for a candidate with some experience and a passion for learning and growing in automation and process optimization.

What You Will Do:

• Analyze and document manual operational processes to identify opportunities for automation.
• Develop, test, and deploy automation solutions using tools such as Excel (VBA macros), UiPath, Selenium, and Python.
• Monitor and maintain existing automation workflows to ensure continued accuracy and efficiency.
• Collaborate with cross-functional teams to understand requirements and deliver tailored automation solutions.
• Troubleshoot issues related to automation tools and processes, providing timely resolutions.
• Conduct QA checks to validate the performance and reliability of automated workflows.
• Maintain comprehensive documentation for all automation processes, tools, and workflows.
• Stay updated on emerging automation technologies and best practices, actively applying them to improve operations.

What You Will Bring:

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 1+ years of experience in operational process analysis, data processing, or automation development.
• Familiarity with at least one automation tool or programming language (e.g., UiPath, Python, Selenium, VBA).
• Strong analytical and problem-solving skills with attention to detail.
• Enthusiasm for learning new technologies and applying them to solve real-world problems.
• Excellent communication and collaboration skills to work effectively within a team.
• Basic understanding of data storage platforms such as S3 or SFTP is a plus.
• Experience with Machine Learning concepts or tools is a bonus but not required.

Whipster Values:

We Value Customer Success

• We continually evolve our products to innovate ahead of the ever-changing needs of our customers

We Embrace Hard Problems

• We don’t shy away from challenges- we embrace them

We Are Adaptable

• We continuously reassess our strategy and tactics 

We Are Data-Driven

• We work to minimize gaps & biases by allowing data to form our decisions & solutions

We Get It Done

• We invest in one another and expect outstanding results

We Are All Whipsters

• We’re one team with shared goals, but our strength comes from our differences

What We Have to Offer:

Your wellbeing is our priority. We want our Whipsters to feel set up for success at work and at home! We offer a competitive health plan so you can choose the right plan for you and your loved ones! We offer wellbeing bundles to ensure your mental and physical health resources are at your fingertips. Whip’s People Team is committed to your happiness and growth in every aspect of your life! Here are some other perks:

• Competitive Maternity/paternity leave 
• Remote office stipend 
• Flexible PTO
• Referral Bonuses
• Access to FSA plans
• 401K retirement plan
• Monthly mobile reimbursement 

The anticipated hourly rate for this position is $30.00 - $31.00. Additionally, you will be eligible to participate in our company’s equity program, plus our robust medical, dental, vision, retirement, and other benefits. The actual hourly rate offered depends on a variety of factors, which may include as applicable, the location in which the applicant lives and/or from which they will be performing the job, job-related skills, experience, relevant education/certifications or training, and balancing internal equity relative to peers at the company.

Equal Opportunity Employer:

At Whip Media, we are all Whipsters! We strive to create an inclusive, diverse environment where you are encouraged to bring your whole self to work. We value unique perspectives, ideas, authenticity, and welcome, as well as support, points of view which drive your own growth alongside that of the company.

Whip Media has made a commitment to continue to grow our diverse workplace and partners with organizations that provide us with a range of candidates from diverse backgrounds. We foster a people-centric environment that promotes and evaluates belonging and inclusion and actively strives to bridge any gaps that exist between employee groups.