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Outbound Sales Agent (B2C) and Customer Support

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Australia

Offer summary

Qualifications:

Previous experience in sales or customer support, Clear English communication skills, Attention to detail, Familiarity with CRM systems preferred.

Key responsabilities:

  • Call potential clients to confirm bookings
  • Provide quotes and details for requests
BruntWork logo
BruntWork Human Resources, Staffing & Recruiting SME https://www.bruntworkcareers.co/
501 - 1000 Employees
About BruntWork
We create flexible, fully remote work opportunities in companies around the world. If you have the right skills and experience, you can work for any of our clients from anywhere with a good internet connection. You’ll gain great experience and have the opportunity to apply for jobs in a range of different roles and industries in Australian, New Zealand, US, Canadian and UK companies. We want our endorsed candidates and staff (top 5% of applications) to succeed, so we’ll help you with interview guidelines, tips on working with clients and support finding your dream job among our many remote work opportunities.
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Job description

This is a remote position.

Schedule: Monday to Friday 9am until 5pm (8 paid hours per day) Auckland NZ time.

New Zealand car repair marketplace that operates its own fleet of mobile repairers requiring a sales agent to call leads that have requested a quote  request and follow up on a call to provide the quote (provided from the company's network of experts)  and get them to book in a time for their job.

Softphone VOIP dialler will be provided to call NZ leads.

Must have excellent English and can communicate clearly over a voice call.

Tasks:
  • Call potential clients from car repair quote requests to confirm and book in a scheduled time.
  • Quotes and details for each request will be provided
  • Other customer support tasks as needed.

Agent Background, Experience and Requirements:
  • Clear English (voice sample required)
  • Attention to detail, responding to requests promptly and efficiently
  • Previous experience in a voice/sales, customer support or appointment setter role

Preferred, not mandatory:
  • Automotive Interest or background
  • Familiarity or experience with navigating CRM systems such as Salesforce and scheduling tools.

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Customer SupportMicrosoft Dynamics CRMDialer ManagementSetting AppointmentsSalesforceAutomotive Engineering

Other Skills

  • Detail Oriented
  • Sales
  • Communication
Are you interested?

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