The Sales Operations Specialist, Wholesale (TEMP) is responsible for executing B2B order fulfillment, including but not limited: order entry, shipping queue management, inventory allocation, freight coordination, customs documentation, processing returns and troubleshooting any issues that may arise in the execution of these tasks. This role communicates with Wholesale customers, internal Sales and management teams, ILIA 3rd party warehouse teams, and freight forwarders.
The Sales Operations Specialist, Wholesale (TEMP) role reports to the Sales Operations Manager and assists with miscellaneous tasks, projects, and data management as needed to support ILIA Beauty’s company objectives and sales goals. Additionally, this position requires daily communication with the internal Sales team and external accounts.
This role is remote and open to candidates based in United States.
The Sales Operations Specialist, Wholesale (TEMP) works with their Sales Operations peers to own all aspects of wholesale operational needs, including but not limited to:
System integrations with NetSuite, SPS Commerce, & 3PL WMS
3PL B2B fulfillment management, reporting & metrics
International documentation
Error management
Returns
Assists with internal sales operations needs.
Adhere to current Ilia policies, procedures, products, programs and services
Communicates clearly and proactively and strives to maintain positive relationships with all accounts, vendors and fulfillment partners
Other special projects and responsibilities as assigned
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